Chelly Dill
Phoenix,Arizona
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Flemings Steakhouse. Successfully upsold menu items, driving revenue growth while fostering guest engagement. Recognized for maintaining a pristine dining environment and training new staff, ensuring a memorable experience for patrons. Proficient in cash handling and complaint resolution.
Overview
2024
2024
years of professional experience
Work History
Server
Flemings Steakhouse
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Upsold menu items effectively, contributing to increased sales and revenue growth.
- Resolved guest complaints promptly, fostering a positive dining atmosphere.
- Implemented best practices for health and safety compliance in service operations.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Mortons the Steakhouse
04.1997 - 06.2023
- Managed food and beverage orders efficiently, minimizing wait times for patrons.
- Assisted in training new staff on menu offerings and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Education
Associate of Science - General
Lansing Community College
Lansing, MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Mortons the Steakhouse
04.1997 - 06.2023
Server
Flemings Steakhouse
Associate of Science - General
Lansing Community College