Summary
Overview
Work History
Education
Skills
Languages
Chelsa Bigelow

Chelsa Bigelow

Waverly,MN

Summary

Dynamic and reliable delivery driver with extensive experience at Domino's Pizza, excelling in time management and customer service. Proven track record of optimizing routes using GPS technology, enhancing delivery efficiency, and fostering strong client relationships. Committed to safe driving practices and maintaining vehicle integrity, ensuring timely and accurate deliveries.

Overview

4
4
years of professional experience

Work History

Driver

Lyft And Uber
04.2024 - Current
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

Delivery Driver

Domino's Pizza
02.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Kept detailed records of deliveries and money received from customers.

Education

Surgical Tech

Rasmussen University, St. Cloud, MN

Mass Communications - Photography

University of Wisconsin, La Crosse, La Crosse, WI

Bachelor's Degree - Studio Arts

University of Minnesota, Minneapolis, MN
06.2021

General Degree - General Studies

Eden Prairie High School, Eden Prairie, MN
06.1992

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Vehicle maintenance
  • Passenger transportation
  • Relationship building
  • Schedule management
  • Customer rapport
  • Attention to detail
  • Friendly and outgoing
  • Daily logging
  • Self motivation
  • Vehicle maintenance and repair

Languages

American Sign Language
Elementary

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Chelsa Bigelow