Chelsa Bloss

• Led team in daily operations, ensuring efficient service and customer satisfaction.
• Streamlined workflows, reducing wait times and improving overall operational efficiency.
• Developed and implemented training programs for new staff, enhancing onboarding experience.
• Monitored inventory levels and coordinated timely restocking to meet customer demands.
• Conducted regular performance evaluations, providing constructive feedback to team members.
• Led employee relations through effective communication, coaching, training, and development.
• Streamlined communication within the team for better collaboration and decision-making.

• Managed daily operations, maintaining efficiency and productivity across all office functions.
• Developed and implemented streamlined processes to enhance workflow and minimize delays.
• Coordinated communication between clients and teams, fostering strong relationships and satisfaction.
• Conducted inventory management, ensuring supplies were adequately stocked for uninterrupted service delivery.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

• Assisted healthcare providers with patient examinations and procedures to ensure optimal care delivery.
• Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
• Scheduled appointments and coordinated follow-up care to enhance patient satisfaction and continuity of care.
• Educated patients on treatment plans, medications, and preventative measures to promote health literacy.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within the clinic.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

• Implemented process improvements that streamlined patient flow, reducing wait times significantly.
• Led initiatives to enhance compliance with regulatory standards, improving overall clinic performance metrics.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
• Scheduled appointments and coordinated follow-up care to enhance patient satisfaction and continuity of care.

• Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Contributed to clean and safe a clean and safe clinic environment by adhering to sanitation protocols.
• Improved patient satisfaction by efficiently managing appointment schedules and reducing wait times.
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Streamlined the patient check-in process, reducing administrative burden for medical staff.
• Assisted in minor surgical procedures, ensuring a sterile environment and patient comfort.
• Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
• Increased efficiency in the office by implementing digital a digital filing system for patient records.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Improved clinical workflow with the the introduction of electronic health records system.
• Enhanced patient care by meticulously recording vital signs and updating patient records.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Taught patients about medications, procedures, and care plan instructions.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Educated patients on treatment plans, medications, and preventative measures to promote health literacy.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Basic High School Education

venipucture

fingerstick

butterfly

syringe draw

proper tube collection

testing of PT/INR

type and cross

glucose/A1C

proper finding of veins to draw from

Learned Phlebotomy and proper tube collections

recording vitals

urine analysis