Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chelse Stroud

Dallas,TX

Summary

Dynamic professional with a proven track record in customer engagement and pet handling, demonstrated at Uptown Window Cleaning and Pappy's Pet Lodge. Excelled in boosting sales and customer loyalty through exceptional service and relationship-building. Skilled in cleaning protocols and cash handling, enhancing operational efficiency and client satisfaction. Achieved significant improvements in pet health and sales metrics.

Overview

6
years of professional experience

Work History

Uptown Window Cleaning

Salesperson
03.2024 - Current

Job overview

  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Jared Stone

Pet Butler
03.2021 - 03.2024

Job overview

  • Promoted a positive atmosphere by engaging with customers and providing cheerful service.
  • Ensured that every customer's yard was left spotless and everything was placed back the way it was when I entered.
  • Optimized scheduling and routing strategies to efficiently complete customer assignments within daylight hours.

William Kinder

Pappy's Pet Lodge
01.2020 - 10.2020

Job overview

  • Reduced pet stress levels during appointments by utilizing calming techniques and creating a comfortable atmosphere.
  • Contributed to increased customer loyalty by providing exceptional service and building strong relationships with clients and their pets.
  • Monitored inventory levels closely to ensure adequate supplies were always available for daily operations without excess waste or shortages disrupting workflow efficiency.
  • Improved pet health by administering medications, vaccinations, and providing specialized care.

Mark Stroud

Skytech Skylights & Gutters
05.2019 - 12.2019

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Helped guide customers in making decisions on skylight styles as well as gutter style as colors.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to adapt to new situations.
  • Measured skylights and gutters before installment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Sunmin Lee

Burger Island
11.2018 - 01.2019

Job overview

  • Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
  • Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
  • Supported inventory management by monitoring stock levels and promptly notifying supervisors of shortages or discrepancies.
  • Streamlined order preparation by effectively multitasking and prioritizing tasks during peak hours.

Education

North Mesquite High School
Mesquite, TX

High School Diploma
05.2019

Skills

Customer Engagement

Patience and Tolerance

Cash Handling

Professionalism and Ethics

Pet handling

Animal Care

Cleaning Protocols

Heavy Lifting

Timeline

Salesperson

Uptown Window Cleaning
03.2024 - Current

Pet Butler

Jared Stone
03.2021 - 03.2024

Pappy's Pet Lodge

William Kinder
01.2020 - 10.2020

Skytech Skylights & Gutters

Mark Stroud
05.2019 - 12.2019

Burger Island

Sunmin Lee
11.2018 - 01.2019

North Mesquite High School

High School Diploma

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Chelse Stroud