Chelsea Barnes
Antioch,CA
Summary
Recent Criminal Justice Graduate who is organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Assistant Manager/Lead Server
Barney's Hickory Pit
10.2009 - 12.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Criminal Justice
California State University - East Bay
Hayward, CA05.2022
Associate of Science - Criminal Justice For Transfer
Diablo Valley College
Pleasant Hill, CA05.2020
Skills
- Promotional Campaigns
- Customer Relationship Management
- Performance Tracking and Evaluations
- Sales Reporting
- Time Management
- Staff Management
- Staff Training
Timeline
Assistant Manager/Lead Server
Barney's Hickory Pit
10.2009 - 12.2022
Bachelor of Science - Criminal Justice
California State University - East Bay
Associate of Science - Criminal Justice For Transfer
Diablo Valley College
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