Summary

Overview

Work History

Education

Skills

Timeline

Chelsea Barnes

Antioch,CA

Summary

Recent Criminal Justice Graduate who is organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13

13

years of professional experience

Work History

Assistant Manager/Lead Server

Barney's Hickory Pit

2009.10 - 2022.12

Helped with planning schedules and delegating assignments to meet coverage and service demands.
Developed strategy to increase sales and drive profits.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Science - Criminal Justice

California State University - East Bay

Hayward, CA

05.2022

Associate of Science - Criminal Justice For Transfer

Diablo Valley College

Pleasant Hill, CA

05.2020

Skills

Promotional Campaigns
Customer Relationship Management
Performance Tracking and Evaluations
Sales Reporting

Time Management
Staff Management
Staff Training

Timeline

Assistant Manager/Lead Server

Barney's Hickory Pit

2009.10 - 2022.12

Bachelor of Science - Criminal Justice

California State University - East Bay

Associate of Science - Criminal Justice For Transfer

Diablo Valley College