Chelsea Baum
Driggs,Idaho
Summary
Detail‑oriented fly‑fishing enthusiast aiming to leverage hands‑on gear knowledge, POS proficiency, and inventory accuracy to support daily shop operations and deliver exceptional customer experiences.
Overview
15
15
years of professional experience
Work History
Office Manager
Jackson Hole Sotheby's International Realty
Driggs, ID
10.2021 - 08.2026
- Served as a primary point of contact for agents, clients, vendors, and visitors.
- Created marketing materials, including brochures, flyers, social media assets, presentations, and print collateral using multiple design platforms.
- Monitored supply inventory and ordered office materials to maintain steady day-to-day operations.
- Updated office procedures and reference materials to keep administrative workflows organized and consistent.
- Balanced multiple administrative priorities while responding to changing office needs throughout the workday.
Office Manager/Dental Assistant
Dr Stuart Marshall – Cottonwood Dental
Driggs, Idaho
01.2015 - 10.2021
- Handled all incoming calls, answering scheduling questions and guiding treatment discussions with a calm, professional tone.
- Coordinate insurance billing and coding, verify coverage details, and submit claims with accurate supporting documentation.
- Support chairside procedures alongside Dr. Marshall, preparing instruments, assisting during treatment, and maintaining patient comfort throughout visits.
- Maintain dental practice management software and patient records while keeping intake details organized, current, and easy to retrieve.
Certified Dental Assistant
Dr Catherine Tebay – Teton Dental Arts
Jackson, Wyoming
01.2014 - 01.2017
- Supported chairside procedures, sterilization protocols, and treatment coordination across daily dental visits.
- Handled insurance billing and coding, claims processing, verification, and prior authorization tasks.
- Entered patient information, treatment notes, and billing details into dental practice management software.
- Confirmed appointments, managed reminders, and supported patient communication at the front desk.
Customer Service/Marketing Supervisor
Grand Targhee Resort
Alta, Wyoming
01.2012 - 01.2014
- Supervised a seven-person team, coordinated payroll time entry, and completed employee reviews.
- Reviewed training needs and supported staff development across front-line guest service duties.
- Resolved difficult customer interactions with calm problem solving and positive service recovery.
- Supported booking of on- and off-mountain activities while keeping the resort base-area hub organized.
- Maintained a welcoming, professional environment for guests at the activity center throughout daily operations.
Education
Certified Dental Assistant - undefined
Bridgerland Applied Technology College
Logan, Utah01-2005
Phlebotomy - undefined
Bridgerland Applied Technology College
Logan, Utah01-2002
High School Graduate - undefined
Logan Senior High School
Logan, Utah01-2001
Skills
Customer service
Office management
Organizational skills
Customer relations
Inventory control
Staff management
Employee supervision
Operations management
Supply management
Timeline
Office Manager
Jackson Hole Sotheby's International Realty
10.2021 - 08.2026
Office Manager/Dental Assistant
Dr Stuart Marshall – Cottonwood Dental
01.2015 - 10.2021
Certified Dental Assistant
Dr Catherine Tebay – Teton Dental Arts
01.2014 - 01.2017
Customer Service/Marketing Supervisor
Grand Targhee Resort
01.2012 - 01.2014
High School Graduate - undefined
Logan Senior High School
Phlebotomy - undefined
Bridgerland Applied Technology College
Certified Dental Assistant - undefined
Bridgerland Applied Technology College