Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Allure Health
11.2021 - 06.2023
Researched and resolved billing discrepancies to enable accurate billing.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Monitored customer accounts to identify and rectify billing issues.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Reviewed and reconciled customer accounts to manage accuracy of payments.
Medical Assistant/Administrative Assistant
Physicians Vein Clinics
11.2020 - 11.2021
Maintained and updated patient records for accurate, current medical histories.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Supported office staff and operational requirements with administrative tasks.
Conducted insurance verification and preauthorizations and managed patient charts.
Collaborated with healthcare professionals to maintain high-quality care across departments.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Medical Assistant/Billing Representative
Dr. Shaw, DPM
08.2017 - 11.2020
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Precisely evaluated and verified benefits and eligibility.
Precisely completed appropriate claims paperwork, documentation and system entry.
Evaluated patients' financial status and established appropriate payment plans.
Maintained and updated collections tracking spreadsheet to help organize payment information.
Managed collections claims for unpaid bills against estates of debtors.
Confidently and adeptly handled claim denials and/or appeals.