Chelsea Chesna
Auburn,MA
Summary
Reliable and punctual dog groomer skilled in providing quality nail trims, baths, haircuts, and other grooming services to dogs of all breeds and sizes. Communicates efficiently with pet parents to set proper expectations and enhance the quality of the pet's service. Manages each animals needs with care and compassion while maintaining a safe and clean environment.
Overview
2027
2027
years of professional experience
2019
2019
years of post-secondary education
Work History
Dog Walker/Hiker
Paws & Peaks LLC (Self-Employed)
Auburn, MA
12.2025 - Current
- Ensures safe transportation and dog handling during walks and hikes in various environments.
- Manages scheduling and logistics for multiple daily walks efficiently.
- Builds strong relationships with clients through regular communication and updates on their pets' activities.
- Monitors dogs' health and behavior, reporting any concerns to clients promptly.
Owner/Dog Groomer
The Bubbly Puppy Salon
Auburn, MA
08 2023 - 12.2025
- Provided top quality baths, haircuts, and nail trims in ways that best benefited each pet’s individual needs.
- Developed strong relationships with dog clients and their owners, fostering trust in the quality and consistency of grooming services provided.
- Managed scheduling appointments, new client inquiries, bookkeeping, and inventory.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to record complete records and methods of owner contact.
Dog Groomer
Canine Clips Salon
Marlborough, MA
08.2022 - 07.2023
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under my care.
- Documented temperament, behavior, and potential health issues in computer system.
- Maintained cleanliness of grooming tools and equipment to ensure safety and hygiene standards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Dog Bather/Dog Groomer
PetSmart
Millbury, MA
01 2021 - 08 2022
- Followed effective process for bathing and grooming dogs to remove dirt, undercoat, and hair mats.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Maintained a clean and organized workspace for efficient grooming operations.
- Contributed to a positive team environment by assisting coworkers with tasks as needed.
Education
General Studies
Quinsigamond Community College
Worcester, MA12-2018
Skills
- Professionalism and ethics
- Patience and empathy
- Attention to detail
- Honest and dependable
- Verbal and written communication
Timeline
Dog Walker/Hiker
Paws & Peaks LLC (Self-Employed)
12.2025 - Current
Dog Groomer
Canine Clips Salon
08.2022 - 07.2023
Owner/Dog Groomer
The Bubbly Puppy Salon
08 2023 - 12.2025
Dog Bather/Dog Groomer
PetSmart
01 2021 - 08 2022
General Studies
Quinsigamond Community College