Chelsea Day
Minier,IL
Summary
Dynamic Underwriting Service Assistant at State Farm with a proven track record in high-volume application processing and policy transactions. Recognized for exceptional attention to detail and time management, consistently exceeding production benchmarks. Adept at training colleagues, enhancing team performance, and ensuring compliance with operational standards.
Overview
10
10
years of professional experience
Work History
Underwriting Service Assistant
State Farm
Bloomington, IL
03.2022 - Current
- Execute thorough processing and review of underwriting documents to ensure accuracy and completeness.
- Manage high-volume application processing and policy transactions, achieving superior quality outcomes and exceeding production benchmarks.
- Provided guidance to colleagues by answering questions and conducting training meetings to enhance team knowledge while in the Team Resource role.
Cash Processing Associate
COUNTRY Financial
Bloomington, IL
07.2016 - 03.2022
- Organized and categorized incoming mail by policy type for efficient processing.
- Digitized paper documents and checks for data entry.
- Executed processing of customer payments and ensured accurate application to respective accounts.
- Assisted in training new associates on standard operating procedures and compliance guidelines.
Education
Associate of Science - Nutrition
Heartland Community College
Normal, IL09.2017
Skills
- Time management
- Attention to detail
- Self Motivated
- Communication
Timeline
Underwriting Service Assistant
State Farm
03.2022 - Current
Cash Processing Associate
COUNTRY Financial
07.2016 - 03.2022
Associate of Science - Nutrition
Heartland Community College