CHELSEA DISCATIO
Westbrook,USA
Summary
Highly motivated individual with extensive management experience, excelling in customer service and team leadership. Proven ability to enhance employee performance through effective training and feedback. Skilled in time management and decision-making, successfully overseeing multiple projects and ensuring operational efficiency. Strong communicator adept at resolving conflicts and fostering a positive environment.
Overview
2026
2026
years of professional experience
Work History
Evening Operations Manager
Hannaford Supermarket
2025 - Current
- Fostered a culture of continuous improvement by mentoring team members in operational excellence.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Interacted well with customers to build connections and nurture relationships.
Assistant Deli Manager
Hannaford Supermarket
2025 - 2025
- Supervised daily deli operations, ensuring adherence to food safety standards and quality control measures.
- Trained and mentored staff on product knowledge, customer service, and operational procedures.
- Assisted in inventory management, optimizing stock levels to reduce waste and enhance efficiency.
- Developed promotional displays to increase product visibility and drive sales within the deli department.
Manager
Joe’s Super Variety
10.2005 - 2025
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Offered constructive feedback to team members, boosting overall job performance.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
Door Staff Member
Blackstones
06.2018 - 02.2023
- Ensured compliance with safety regulations by conducting regular patrol of the premises.
- Adhered to company policies and procedures for monitoring access control and crowd management.
- Demonstrated strong communication skills while handling patron inquiries, complaints, and requests in a professional manner.
- Utilized problem-solving capabilities to diffuse confrontational situations between patrons.
Education
Deering High School
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Door Staff Member
Blackstones
06.2018 - 02.2023
Manager
Joe’s Super Variety
10.2005 - 2025
Evening Operations Manager
Hannaford Supermarket
2025 - Current
Assistant Deli Manager
Hannaford Supermarket
2025 - 2025
Deering High School