Chelsea Farnes
Kaysville,UT
Summary
Innovative Sales Development Manager with 3 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.
Overview
6
6
years of professional experience
Work History
Sales Development Manager Level 2
GoTo Technologies
01.2022 - Current
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Conducted market research to discover new leads, opportunities and messaging.
- Built diverse sales pipeline to exceed quota targets.
- Met and exceeded weekly and monthly performance metrics.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Developed and executed sales presentations as well as both internal and external product training workshops.
Sales Development Manager
NICE InContact
01.2021 - 01.2022
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Met and exceeded weekly and monthly performance metrics by hitting our KPI's and putting in motion campaign plays to help us exceed our targets.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Development Representative Team Lead
NICE InContact
03.2020 - 01.2021
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized Salesforce, Zoominfo, Sales Navigator, 6sense and more to manage sensitive client information and update existing and new client profiles.
- Worked independently with minimal supervision.
- Employed consultative approach to assess customer needs and business challenges.
Sales Development Representative
NICE InContact
06.2019 - 03.2020
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce, Zoominfo, Sales Navigator, 6sense and more to manage sensitive client information and update existing and new client profiles.
Sales Development Represenative
Savi Solutions
03.2018 - 05.2019
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilized [Software] to manage sensitive client information and update existing and new client profiles.
Education
Bachelor of Arts - Professional Sales
Weber State University
Ogden, UT04.2018
Skills
- Customer Needs Assessments
- Employee Performance Evaluations
- Strategic Networking
- Technology Features
Timeline
Sales Development Manager Level 2
GoTo Technologies
01.2022 - Current
Sales Development Manager
NICE InContact
01.2021 - 01.2022
Sales Development Representative Team Lead
NICE InContact
03.2020 - 01.2021
Sales Development Representative
NICE InContact
06.2019 - 03.2020
Sales Development Represenative
Savi Solutions
03.2018 - 05.2019
Bachelor of Arts - Professional Sales
Weber State University
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