Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Chelsea Gallegos

Port Saint Lucie

Summary

Results-driven Area Leader with extensive store management/multi-unit management experience. Adept at overseeing the operations of both small box and big box stores, including opening and closing procedures, banking, merchandising, and recruiting. Focuses on maintaining efficient and productive operations that consistently surpass expectations. Passionate about driving top-line sales and effectively managing operating expenses to minimize shrinkage. Prioritizes developing top talent by nurturing and empowering the team. Customer Obsessed mindset and unwavering belief in the power of "It Can Be Done." Eager to continue growing and excelling in a career with 7-Eleven in the operational field.

Overview

11
11
years of professional experience

Work History

Area Leader

7-Eleven
03.2020 - Current
  • ALAC member 2025
  • FL Region SME Sales Plan 2024
  • FL Region Intern Coach 2024
  • Market 1532 AL Coach
  • FL Market 1532 MVP Q2 2024
  • FL Region Market 1532 Area Leader of the year 2023
  • Market 1532 Q1 and Q4 AL MVP 2023
  • FL Region Area Leader Rookie of the Year 2022
  • Member of the 2023 ZLDP for the United Zone, and attended the ZLDP Summit in May of 2023 in Dallas.
  • Responsible for two AL recruits, both currently in role
  • Presented on the ZCC two times during 2022/2023.
  • Hosted the 1532 Model Market store in 2022.
  • Led and completed multiple new store openings and changeovers
  • Sales plan market SME from 2021-current
  • Responsible for communicating and partnering with vendors in the area to increase sales, bring in new products and utilize retailer initiative.
  • Responsible for day to day consulting of 13-15 franchise locations.
  • Consulting areas include, but not limited to, financial performance, brand standards, cleanliness standards, driving sales and traffic results, leading by example to drive customer experience.
  • Hold myself accountable to representing brand 7-Eleven at the highest standard and live the leadership principles day in and day out with my peers and my team.

Store Manager

Michaels Companies Inc.
10.2015 - Current
  • Responsible and passionate about delivering an exceptional customer experience to all guests leading to loyal repeat customers
  • Opened a new location, hired all employees, was responsible for all store setup, training and opening of location.
  • Promoted to store manager of the highest grossing Michaels in the state during that time.
  • Drive top line sales, make merchandising decisions to increase sales and decrease loss.
  • Within six months at my last store I was able to remove the store from the high shrink program. Shrink dropped .40 during that time.
  • Hired, trained and manage a team of 40 associates, including evaluating performance and enforcing disciplinary actions.
  • Processed shipments and maintained stock shelf organization.
  • Lead by example and work everyday to "build the bench" of development within the store.

Visual Training Manager

Yankee Candle
05.2014 - 10.2015
  • Led the training, hiring and visual/merchandising standards for 14 stores throughout South FL, while also in role as store manager of one location in Coral Springs, FL.
  • Led weekly conference calls with the 14 district stores, as well as traveled weekly visiting each store to coach/assist with merchandising standards and customer experience.
  • Responsible and passionate about delivering an exceptional customer experience to all guests leading to loyal repeat customers.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Responsible for leading all visual floor sets in the district. This included bringing in props, deciding on individual changes to sets based on demographic and store size and submitting all photos to corporate.
  • Responsible for controlling all controllable operating expenses, monitoring payroll, driving sales and decreasing shrink.

Education

Bachelor of Science - Elementary Education

Murray State University

Skills

  • Training and developing top talent
  • Visual merchandising
  • Driving top line sales
  • Delivering an exceptional customer experience
  • Leading by example

Education and Training

other

Timeline

Area Leader

7-Eleven
03.2020 - Current

Store Manager

Michaels Companies Inc.
10.2015 - Current

Visual Training Manager

Yankee Candle
05.2014 - 10.2015

Bachelor of Science - Elementary Education

Murray State University

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Chelsea Gallegos