Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Garrison

Dallas,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Patient Administration Specialist

Visting Angels
01.2021 - Current
  • Provided exceptional customer service, addressing patient concerns promptly and professionally engaging with over 300 patients weekly.
  • Streamlined appointment scheduling process for increased patient accessibility and convenience.
  • Assisted in the development of new office procedures, leading to improved efficiency and productivity.
  • Ensured compliance with healthcare regulations through meticulous attention to detail in documentation practices.

Customer Service Representative

Eaton
03.2023 - Current
  • Handled over 150 customer inquiries daily and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate of Science -

El Centro College
Dallas, TX
10.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Microsoft Excel

Timeline

Customer Service Representative

Eaton
03.2023 - Current

Patient Administration Specialist

Visting Angels
01.2021 - Current

Associate of Science -

El Centro College

Similar Profiles

CREATE PROFILE
Chelsea Garrison