Work History
Education
Skills
Timeline
Generic

Chelsea Gilliland

Odenville,AL

Work History

Office Manager

Apollo MD
Birmingham, AL
  • Implemented basic administrative tasks, including data entry and record keeping.
  • Maintained organized filing systems for efficient document retrieval and management.
  • Assisted in managing office supplies and inventory levels to ensure smooth operations.
  • Supported scheduling and coordination of meetings, enhancing team communication.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Unit Secretary

Grandview Medical Center
Birmingham, AL
  • Assisted in maintaining accurate medical records and documentation for compliance purposes.
  • Facilitated communication between patients and medical staff, addressing inquiries promptly and professionally.
  • Organized and prioritized incoming correspondence, improving response times for patient requests.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurses and other healthcare personnel.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Maintained current and accurate medical records for patients.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Performed various administrative tasks by filing, copying and faxing documents.

Salesperson

Spectrum
Panama City Beach, FL
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current sales and promotions to inform customer purchases.
  • Processed transactions efficiently, ensuring accuracy at point of sale.
  • Collaborated with team members to achieve daily sales targets and improve performance.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Set and achieved company defined sales goal.
  • Achieved or exceeded company-defined sales quotas.
  • Met existing customers to review current services and expand sales opportunities.
  • Presented professional image consistent with company's brand values.

Education

Business Administration And Management

Jefferson State Community College
Birmingham, Alabama, AL

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Relationship building
  • Staff management
  • Employee supervision
  • Conflict management
  • Policy implementation
  • Team bonding
  • Team leadership
  • Goal setting
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Excellent communication

Timeline

Office Manager

Apollo MD

Unit Secretary

Grandview Medical Center

Salesperson

Spectrum

Business Administration And Management

Jefferson State Community College

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Chelsea Gilliland