Chelsea Guinee
Green Cove Springs
Summary
Results-driven professional with a strong knowledge base and exceptional communication skills. Delivers innovative solutions and fosters collaborative teamwork to enhance organizational success. Committed to driving results and cultivating positive workplace relationships in a forward-thinking environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
American Multi Cinema, Inc.
Orange Park, FL
06.2016 - Current
- Formulated and implemented strategies aimed at enhancing guest satisfaction and optimizing theatre operations to meet budgetary goals.
- Led employee review processes and actively coached associates with timely feedback to improve operational efficiency and enhance both personal and professional development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service at multiple locations.
- Identified and interpreted market trends to inform strategic decisions and foster competitive differentiation in the industry.
- Organized community outreach opportunities to foster inclusion and support associate engagement across the market.
- Managed operations as General Manager at three different locations: AMC Orange Park 24, AMC South Bay Center 12, and AMC Danbury 16.
- Oversaw the opening of South Bay Center 12 as a new-build under strict time restraints and limited resources.
- Participated on the Talent Board since 2019. Assisted in the GM partnership mentor program as a GM partner. Achieved runner-up for General Manager of the Year in 2025.
Senior Manager
American Multi Cinema, Inc.
01.2013 - 01.2016
- Exhibited leadership qualities and strategic decision-making skills essential for effective general management.
- Cultivated and guided managerial and crew talent to enhance guest service and achieve financial objectives within all areas of theatre operations.
- Directed operations throughout extensive building renovation to maintain service availability for patrons.
Hourly Manager
American Multi Cinema, Inc.
01.2011 - 01.2013
- Managed operational activities within the theatre to enhance associate performance and meet financial targets. Assisted guests with recovery issues to improve satisfaction. Monitored staffing levels to align with company payroll models. Trained associates to promote operational excellence.
- Conducted inventory management tasks efficiently. Completed financial and administrative reports accurately. Assisted in creating weekly schedules. Supported hiring processes for new associates. Managed cash handling responsibilities diligently.
Supervisor
American Multi Cinema, Inc.
01.2009 - 01.2011
- Supported management in effectively communicating AMC’s standards and expectations to team members.
- Optimized crew placement and delegated tasks in a fast-paced environment to enhance operational efficiency.
- Executed cash handling duties with precision and accountability.
Crew Member / Crew Lead
American Multi Cinema, Inc.
01.2006 - 01.2009
- Exhibited AMC's guest commitment principles by delivering outstanding service and cultivating guest relationships in a clean and welcoming environment.
- Mastered all crew member roles, including concession, usher, box office, guest services, and projection responsibilities.
Education
Associate in Arts Degree -
Indian River State College
Fort Pierce, FL01.2013
High School Diploma - undefined
Vero Beach High School
Vero Beach, FL01.2008
Skills
- Operations management
- Strategic planning
- Leadership and team building
- Financial management
- Training and development
- Problem resolution
- Efficient multi-tasker
Certification
- ServSafe Manager Certified
- ServSafe Proctor
Timeline
General Manager
American Multi Cinema, Inc.
06.2016 - Current
Senior Manager
American Multi Cinema, Inc.
01.2013 - 01.2016
Hourly Manager
American Multi Cinema, Inc.
01.2011 - 01.2013
Supervisor
American Multi Cinema, Inc.
01.2009 - 01.2011
Crew Member / Crew Lead
American Multi Cinema, Inc.
01.2006 - 01.2009
High School Diploma - undefined
Vero Beach High School
Associate in Arts Degree -
Indian River State College