Chelsea Henderson

Dedicated the last five years raising and preparing my child for the world of education. Readily utilized time-management and multitasking skills and conflict resolution abilities.

Provided dedicated professional and efficient customer support in order to ensure that every customer interaction resulted in a positive experience and aid in customer retention.

• Assisted customers with account management, billing, and content-related inquiries.
• Maintained a high level of professionalism and empathy in all customer interactions, resulting in a 95% customer satisfaction rating.
• Collaborated with team members to identify and implement process improvements that increased overall customer satisfaction.

Provided a strong attention to detail and the ability to work effectively in a fast-paced environment in order to ensure the timely and effective distribution of packages throughout the delivery process.

• Sorted and organized incoming packages for efficient distribution and delivery.
• Maintained a clean and organized work environment to facilitate smooth package handling operations.
• Adhered to strict deadlines and delivery schedules, ensuring timely package processing and dispatch.

Provided compassionate care and support to individuals with diverse needs in order to assist clients with daily activities, promoting independence and benefiting clients' overall mental health and wellbeing.

• Supported individuals in daily activities such as meal preparation, personal hygiene, and recreational and educational outings.
• Fostered a positive and inclusive environment that promoted individual growth and well-being.
• Maintained detailed records of client progress and participated in care plan development and implementation.

• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.