Chelsea Jackson
Bartlett,TN
Summary
Knowledgeable and eager employee with a concrete history of loyalty, development, and desire to grow any company into the space they thrive the most. While skilled in organizational planning, money process, and guest relations, I function highly in changing environments and strive to develop solidarity and high standards within the workforce. Professionally skilled in elevating guest and staff experiences while implementing new procedures to better enhance the environment each and every day. The use of strong leadership skills and a passion to preserve the guest experience with a drive to elevate the culture of any and every circumstance.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Southern Social
02.2017 - 11.2024
- Managed daily operations to cultivate a high level of intentional service with a hospitality front mindset that drives beyond food service.
- Monitored inventory, supplies, and created advanced training protocols to better enhance the guest experience and overall culture of the workplace.
- High intensity problem solving and resolution identification skills.
- Developed staff members by means of motivation, encouragement and by guiding individuals to promote leadership to create future workplace opportunities.
- Created and implemented a high energy environment that allowed individuals to grow into their outmost potential in and outside the workplace.
Sales Associate
Rising Signs
04.2014 - 02.2017
- Managed personal accounts involving high quality hotels, resorts and hospitality based businesses.
- Promoted high communication with graphic visual aid to create unique designs and products to better enhance the guest experience.
- Skilled at working individually with clients to ensure reliability and customer relations to to encourage repeat business and contract negotiations.
- Passionate about cultivating an environment that drives teammates to work together but to also grow individually to create unity throughout the workplace.
Cashier
Kroger
04.2011 - 11.2013
- Demonstrated money accountability and was responsible for reliable transactions involving cash, check, and cards.
- Engaged in a workplace that involves high intensity problem solving mindset with a guest first mentality.
- Exceeded workplace productivity and engagement through detailed organization and staff communication.
- Flexible in the workplace to engage in various actions involved in creating one common goal.
- Assisted customers with various questions and presented opportunities of product replacement.
- Adapted quickly to swift changed and adjusted seamlessly into new workplace procedures.
- Expedite checkout process for better customer experience and turnover rates.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN12-2019
Skills
- Strong Verbal Communication
- Attentive and Compassionate Listening
- Team Building
- Strategic Organizational Planning
- Diverse Life Experience
Languages
English
Timeline
Restaurant Manager
Southern Social
02.2017 - 11.2024
Sales Associate
Rising Signs
04.2014 - 02.2017
Cashier
Kroger
04.2011 - 11.2013
Bachelor of Science - Psychology
University of Memphis
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