Chelsea Jennings
roanoke,VA
Summary
Dynamic professional with a proven track record in customer service and problem resolution, honed across roles at Sparkle Polish and Shine, Macados, and Tabbys Bartending. Excelled in enhancing client relations and streamlining payment processing, significantly boosting client satisfaction. Skilled in both team development and computer proficiency, adept at creating positive outcomes in high-pressure environments.
Overview
2
2
years of professional experience
Work History
House Cleaner
Sparkle Polish and Shine
10.2023 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Waitress
Macados
05.2023 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Bartender
Tabbys Bartending
06.2022 - 11.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
High School Diploma -
Staunton River High
Moneta05-2008
Skills
- Customer service
- Problem resolution
- Computer proficiency
- Conflict resolution
- Complaint handling
- Payment processing
- Client relations
- Scheduling
- Team development
Timeline
House Cleaner
Sparkle Polish and Shine
10.2023 - Current
Waitress
Macados
05.2023 - Current
Bartender
Tabbys Bartending
06.2022 - 11.2024
High School Diploma -
Staunton River High
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