Summary
Work History
Education
Skills
Timeline
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Chelsea Johnson

Myrtle Beach,SC

Summary

Dynamic and results-oriented professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in POS system operation and demonstrating strong communication abilities, I excel in fast-paced environments, consistently achieving goals with attention to detail and teamwork.

Work History

Associate

Walmart
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Server

IHOP
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cook

KFC
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Call Center Representative

Concentrix
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Housekeeper

Mastercorp Resort Housekeeping Services
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cashier

Taco Bell
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pizza Maker

Papa John's Pizza
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Education

Conway High School
Conway, SC

Skills

Customer Service

Time Management

Attention to Detail

Computer Skills

POS System Operation

Customer Assistance

Strong Communication and Interpersonal Skills

Honest and Dependable

Adaptable and Flexible

Creative Thinking

Reliable and Responsible

Organization

Flexible Hours

Team Leadership

Safety and Cleanliness Standards

Ability to Lift 40 pounds

Basic Mathematics

Cash Register Operation

Store Opening and Closing

Timeline

Associate

Walmart

Server

IHOP

Cook

KFC

Call Center Representative

Concentrix

Housekeeper

Mastercorp Resort Housekeeping Services

Cashier

Taco Bell

Pizza Maker

Papa John's Pizza

Conway High School

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Chelsea Johnson