Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Johnson

Florissant,MO

Summary

ABSN student with knowledge in patient-centered care, and a strong foundation in customer service. Skilled in communication and conflict resolution, thriving in high-pressure environments. Proven ability to collaborate with diverse teams and manage sensitive situations through critical thinking. Dedicated to applying clinical knowledge and transferable skills in a nursing externship role.

Overview

5
5
years of professional experience

Work History

Inflight Crewmember

Delta Airlines
Atlanta , GA
01.2022 - 08.2025
  • Adapted swiftly to fast-paced, unpredictable situations, ensuring a calm, supportive environment during medical emergencies.
  • Collaborated effectively with teams, emphasizing attention to detail and minimizing errors.
  • Resolved complaints professionally, exhibiting empathy and cultural sensitivity to meet diverse needs.

Human Resources Associate- Remote

Amazon
Atlanta, GA
11.2020 - 09.2022
  • Processed COVID-related leave requests, supporting employees through illness and family care challenges.
  • Maintained confidentiality of sensitive medical information in compliance with regulations.
  • Documented employee interactions and resolutions to ensure effective communication across teams.
  • Mentored new team members, developing lesson plans on call handling and case management best practices.

Education

Bachelor of Science -

Southern Illinois University, Edwardsville
Edwardsville, IL
12-2026

Bachelor of Science - Nutrition And Dietetics

University of Mississippi
University, MS
05.2017

CPR Certification
09-2025

Skills

  • Strategic and proactive communication
  • Conflict resolution and de-escalation
  • Time management
  • Team collaboration
  • Attention to detail
  • Professional demeanor
  • Rapid learning

Timeline

Inflight Crewmember

Delta Airlines
01.2022 - 08.2025

Human Resources Associate- Remote

Amazon
11.2020 - 09.2022

Bachelor of Science -

Southern Illinois University, Edwardsville

Bachelor of Science - Nutrition And Dietetics

University of Mississippi

CPR Certification

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