Chelsea Lafontaine

• Supervised dining room operations to ensure high standards of service and cleanliness.
• Trained and mentored staff on customer service best practices and menu knowledge.
• Coordinated dining room setup, including table arrangements and place settings
• Ensured resident satisfaction by maintaining knowledge of all resident dietary needs and preferences.
• Managed schedules for all servers and coordinated shift coverage.
• Communicated with directors and kitchen staff to resolve issues quickly and maintain service flow.
• Conducted regular staff meetings to communicate goals, policies, and performance expectations.
• Collaborated with kitchen staff to ensure timely food service and adherence to quality standards.
• Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.

• Delivered exceptional dining experiences by attentively serving food and beverages to residents.
• Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
• Collaborated with kitchen staff to accurately relay orders and accommodate special dietary needs.
• Assisted in training new servers, promoting teamwork and efficient service delivery.
• Built positive relationships with residents to enhance their dining experience.

Provided meal delivery services to elderly residents with professionalism and compassion.

• Followed dietary guidelines and safety procedures.

• Assisted with maintaining dining room cleanliness and organization.

• Analyzed client needs to recommend tailored solutions for print and shipping services.
• Developed training materials for new team members, enhancing onboarding efficiency.
• Collaborated with cross-functional teams to streamline project workflows and improve service delivery.
• Implemented best practices for inventory management, optimizing stock levels and reducing waste.

• Conducted visual inspections of finished products to ensure compliance with quality standards.
• Performed in-process testing and measurements to identify defects and improve production quality.
• Documented inspection results and communicated findings to production teams for immediate action.
• Collaborated with team members to implement corrective actions for identified quality issues.

• Performed in-process testing and measurements to identify defects and improve production quality.
• Documented inspection results and communicated findings to production teams for immediate action.
• Trained new staff on quality control processes and standard operating procedures.
• Analyzed data from quality inspections to identify trends and recommend process improvements.