Chelsea Lettich
Beaufort,SC
Summary
Friendly and enthusiastic with a lot of customer service. Able to learn quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Experienced with pharmacy operations, medication dispensing, and regulatory compliance. Utilizes organizational skills to streamline workflow and enhance team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
06.2023 - Current
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
Office Manager
Beaufort Marine Supply Inc.
08.2022 - Current
- Manage Account Receivable/Payable
- Operate cash register to process cash or credit sales.
- Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
- mange contract and price negotiations with office vendors and service providers
- Elevate and mange staff performance
- Design and implement filling systems
- Monitor and maintain office supplies inventory
Pharmacy Technician
Beaufort Pharmacy & Compounding
03.2017 - 12.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
Publix Pharmacy
05.2015 - 03.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Patrick Henry Academy
Estill, SC05-2015
Skills
- Active Learning
- Judgement and Decision making
- Computers and Electronics
- Time Management
- Complex problem solving
- Customer and Personal Service
- Inventory control
- Drug inventory control
- Team collaboration
- Workflow optimization
- Quality assurance and control
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- CPR/AED Certification
Timeline
Lead Pharmacy Technician
CVS Pharmacy
06.2023 - Current
Office Manager
Beaufort Marine Supply Inc.
08.2022 - Current
Pharmacy Technician
Beaufort Pharmacy & Compounding
03.2017 - 12.2017
Pharmacy Technician
Publix Pharmacy
05.2015 - 03.2017
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- CPR/AED Certification
High School Diploma -
Patrick Henry Academy
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