Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Chelsea Lopez

Metuchen,NJ

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick to learn, with extensive customer service experience, exceptional interpersonal skills, and sales abilities to support and drive substantial growth.

Overview

4
4
years of professional experience

Work History

Independent Contractor

DoorDash
Metuchen, NJ
02.2021 - Current
  • Resolve customer concerns, refunds, and logistical challenges with a proactive, solution-driven approach.
  • Ensure timely and accurate order delivery, upholding service standards and customer satisfaction.
  • Coordinate with support teams to quickly address delivery issues, minimizing disruptions, and enhancing the customer experience.

Server and Host

Winberies Restaurant and Bar
Princeton, NJ
08.2022 - 05.2025
  • Optimized guest flow by streamlining reservations and dining room seating logistics.
  • Collaborated cross-functionally to improve operational efficiency across all service areas.
  • Delivered exceptional, solutions-focused customer service, resolving inquiries and complaints with professionalism.
  • Built a strong rapport with guests and processed orders and payments accurately, driving repeat business and satisfaction.

Certified Trainer

Chipotle
Metuchen, NJ
08.2021 - 03.2022
  • Mentored new team members by delivering clear training and actionable feedback to accelerate onboarding.
  • Ensured customer satisfaction and order accuracy through clear, attentive communication.
  • Delivered high-quality service by assembling orders with speed, precision, and attention to brand standards.

Education

Bachelor of Science - Finance

The College of New Jersey
Ewing, NJ
05-2027

Skills

  • Excel proficiency
  • Customer service
  • Interpersonal communication
  • Healthcare terminology
  • Business presentation
  • Adaptability and problem resolution

Affiliations

  • Vocal and instrumental performance
  • Modeling and photography
  • Pilates and hiking

Languages

Spanish
Limited

References

References available upon request.

Timeline

Server and Host

Winberies Restaurant and Bar
08.2022 - 05.2025

Certified Trainer

Chipotle
08.2021 - 03.2022

Independent Contractor

DoorDash
02.2021 - Current

Bachelor of Science - Finance

The College of New Jersey