Chelsea Mac
Portland,OR
Summary
Highly driven & hard working individual committed to achieving success. Determined to exceed expectations, excel in fast paced environment, & develop innovative solutions to problems. I am comfortable working individually or as part of a team & have reliable transportation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Executive
Catalina Structured Funding
12.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Skilled in analyzing financial data, formulating sales strategies, identifying opportunities for growth, & generating business reports.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Bartender
Plush Nightclub
05.2021 - 12.2023
- Mixing & serving alcoholic beverages.
- Delivered food & beverages, ensuring orders were delivered on time & checking tables throughout service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Receptionist
Bishops Barbershop
03.2019 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Bartender
Peppers Pub
09.2015 - 03.2019
- Served alcoholic & non alcoholic drinks.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Responsible for keeping video lottery terminals in working order &reporting malfunctions for repairs.
Education
Associate of Arts - Master Aesthetician
Aveda Institute Portland
Portland, OR06.2021
Associate of Arts - Psychology
Portland Community College
Portland, OR06.2012
High School Diploma -
Aloha High School
Beaverton, OR06.2010
Skills
- Customer Service
- Interpersonal Skills
- Goals and performance
- Strong multitasking
- Outgoing Personality
- Food and Beverage Service
- Sales expertise
- Revenue Generation
- Highly reliable
- Organizational ability
- Honest and Dependable
- Fast Learner
Certification
- OLCC
- MAST Permit
- Food Handlers Certification
- First Aid Certification
Timeline
Account Executive
Catalina Structured Funding
12.2023 - Current
Bartender
Plush Nightclub
05.2021 - 12.2023
Receptionist
Bishops Barbershop
03.2019 - 06.2021
Bartender
Peppers Pub
09.2015 - 03.2019
Associate of Arts - Master Aesthetician
Aveda Institute Portland
Associate of Arts - Psychology
Portland Community College
High School Diploma -
Aloha High School
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