Chelsea Mandell-Smith
Santa Cruz,CA
Summary
Results-oriented professional with extensive experience in customer relationship management and team leadership. Known for fostering collaborative relationships and driving sales velocity, eager to leverage skills in event coordination and effective communication to support business objectives.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Sales Manager
West Cliff Seltzer
Santa Cruz, CA
2023.02 - Current
- Led West Peak sales team to increase sales velocity and expand into new accounts across local, Bay Area, Central CA, and Southern CA markets
- Cultivated relationships with distributor reps and store directors at chain level to enhance collaboration and sales opportunities
- Trained new sales representatives and Brand Ambassadors on product knowledge and sales techniques.
- Drove brand awareness through events, in-store demonstrations, and activations
- Worked closely with founders to develop new products to bring to market
Bookkeeper
Self Employed Services
Santa Cruz, CA
2016.04 - 2024.04
- Prepared financial statements, including balance sheets, income statements, and cash flow statements.
- Managed financial transactions and bookkeeping records for diverse clients, ensuring accurate and timely financial reporting.
- Reconciled bank statements, verifying accuracy of financial data and identifying discrepancies.
Office Manager
Dollars and Sense Tax Services
Santa Cruz, CA
2015.02 - 2021.03
- Oversaw bookkeeping tasks, maintaining accurate financial records and reports.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated client appointments for tax preparation and consultation services.
- Facilitated communication between clients and tax professionals to streamline processes.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
Bachelor of Science - Biology
University of CA Santa Cruz
Santa Cruz, CA2001-06
Skills
- Customer relationship management
- New business development
- Team leadership
- Event coordination
- Effective communication
- Financial analysis
- Bookkeeping software
- Positive attitude
Certification
- Responsible Beverage Service Certification- State Food Safety
Timeline
Sales Manager
West Cliff Seltzer
2023.02 - Current
Bookkeeper
Self Employed Services
2016.04 - 2024.04
Office Manager
Dollars and Sense Tax Services
2015.02 - 2021.03
Bachelor of Science - Biology
University of CA Santa Cruz