Chelsea Marceaux
Youngsville,LA
Summary
Proven achiever with a track record of surpassing sales targets at Dell Technologies by over 15% annually, leveraging strong relationship-building and customer service skills. Recognized for excellence with multiple awards, I excel in account management and staff training, driving customer retention and product development. Adaptable and results-driven, I consistently foster partner engagements and enhance team performance.
Overview
11
11
years of professional experience
Work History
Sales Representative
Dell Technologies
08.2019 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- · Exceeded Revenue Targets: Delivered exceptional results by consistently surpassing annual revenue targets, resulting in winning highest growth and attainment awards in 2021, and 2024.
- Top Performer Accolades: Recognized consistently for excellence, earning accolades including "Top Performer," "Team Player" and "MVP"
- Responsible for identifying, positioning, quoting and closing complex Compute and Networking solutions.
- Responsible for managing the relationship between Dell and all third-party vendors, including Fortinet, and maintaining comprehensive product knowledge of more than 200 vendors.
Marketing Specialist
Mid America Apartments
04.2013 - 06.2019
- Conducted informational property tours showcasing expertise on competitors and the benefits of choosing our community over others
- Achieved “Star Sales Club” 2014-2017 by leasing a minimum of 105 units per year
- Increased personal sales year to year by 15% each year
- Convinced residents who were looking for a short -term lease to sign for a longer lease by highlighting the benefits and price savings by doing so
- Consistently followed up with prospects via email and phone calls to keep them informed on price changes, availability and reminding them why choosing our community would highly benefit them
- Succeeded at getting many people who have shopped at other communities to lease
- Utilized effective communication, organization and multitasking to manage the performance of a 256-unit apartment community while also maintaining and growing relations with all residents, prospects, and vendors
- Handled concerns from residents with efficacy and diplomacy; especially concerning sensitive matters such as eviction
- Training and development of new employees in the Austin/San Antonio region
- Assisted struggling properties to ensure that all marketing specialists were complying with all work- related responsibilities and helped close all prospect traffic into leases
- Maintained compliance with updated federal laws and regulations
Education
Early Childhood Education
Austin Community College
Austin, Texas08.2011
Skills
- Relationship Building
- Customer Service
- Customer Retention
- Product Development
- Partner Engagements
- Account Management
- Staff Training
- Adaptable and Flexible
- Friendly and Helpful
Timeline
Sales Representative
Dell Technologies
08.2019 - Current
Marketing Specialist
Mid America Apartments
04.2013 - 06.2019
Early Childhood Education
Austin Community College
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
Vance J. LedetVance J. Ledet
Technical Sales Advisor at HalliburtonTechnical Sales Advisor at Halliburton