CHELSEA MASANGKAY
Battle Ground,WA
Summary
Experienced Working Assistant skilled in administrative tasks, office management, and customer service. Proven ability to handle multiple projects simultaneously while maintaining strong organizational skills. Track record of improving efficiency and streamlining processes. Strong interpersonal skills for building positive relationships within teams and departments.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Foot And Ankle Clinics
Vancouver, WA
02.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Manufacturing Specialist
nlight.inc
Vancouver, WA
10.2021 - 08.2022
- Developed and implemented new manufacturing processes to improve efficiency.
- Inspected products for quality assurance purposes.
- Collaborated with engineering staff to develop improved methods of production.
- Created detailed reports outlining process improvements and cost savings initiatives.
- Trained employees on proper use of tools and machines used in the manufacturing process.
- Ensured that all machinery was properly calibrated and functioning correctly.
Front End Retail Cashier
Marshalls Department Store
Vancouver, WA
09.2018 - 07.2020
- Stocked shelves regularly with new merchandise received from suppliers.
- Operated point-of-sale terminals to process sales quickly and accurately.
- Assisted other departments with stocking when necessary during busy periods.
- Greeted customers and provided them with assistance.
- Maintained a clean and organized checkout area to ensure customer satisfaction.
- Provided excellent customer service by responding to inquiries promptly.
Education
Real Estate Licence - Real Estate
Real Estate
Vancouver, WA06-2021
High School Diploma -
Skyview Highschool
Vancouver, WA07-2020
Certificate - Nursing Program
Cascadia Academy
Vancouver, WA07-2020
Hospitality Administration And Management
Cascadia Academy
Vancouver, WA09-2019
Skills
- HIPAA Compliance
- Procedure Assistance
- Payment Collection
- Intake control
- Patient Flow Management
- Inventory Management
- Teamwork skills
- Reliability and Adaptability
Timeline
Medical Assistant
Foot And Ankle Clinics
02.2023 - Current
Manufacturing Specialist
nlight.inc
10.2021 - 08.2022
Front End Retail Cashier
Marshalls Department Store
09.2018 - 07.2020
Real Estate Licence - Real Estate
Real Estate
High School Diploma -
Skyview Highschool
Certificate - Nursing Program
Cascadia Academy
Hospitality Administration And Management
Cascadia Academy