Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea McGuire

Franklin,NC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Robert C. Carpenter Building. Skilled in maintenance and cleaning proficiency, coupled with exceptional communication abilities, led to significant improvements in team collaboration and workplace safety. Adaptability and professionalism underpin a commitment to excellence and reliability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Building Attendant

Robert C. Carpenter Building
06.2021 - Current
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Cashier

Franklin Golf Course
02.2020 - 06.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Dollar General
08.2019 - 06.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Restaurant Busser

Kountry Kitchen
07.2018 - 05.2019
  • Trained new staff in bussing and cleaning procedures.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Restaurant Busser

The Sunset Restaurant
02.2016 - 06.2017
  • Trained new staff in bussing and cleaning procedures.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.

Education

High School Diploma -

Franklin High School
Franklin, NC
06.2020

Skills

  • Technical aptitude
  • Maintenance knowledge
  • Security awareness
  • Cleaning proficiency
  • Communication and Interpersonal Skills
  • Teamwork and Collaboration
  • Safety Standards and Protocols
  • Decision-Making
  • Team Collaboration
  • Adaptability
  • Professionalism
  • Reliability

Certification

I was on the President's List at Southwestern Community College in the Fall of 2023 with a 4.0 GPA

Timeline

Building Attendant

Robert C. Carpenter Building
06.2021 - Current

Cashier

Franklin Golf Course
02.2020 - 06.2021

Cashier

Dollar General
08.2019 - 06.2021

Restaurant Busser

Kountry Kitchen
07.2018 - 05.2019

Restaurant Busser

The Sunset Restaurant
02.2016 - 06.2017

High School Diploma -

Franklin High School

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Chelsea McGuire