Chelsea McKnight
Andrews,SC
Summary
Diligent Certified Nursing Assistant with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Birth Certificate Clerk
McLeod Health Clarendon
MANNING, SC
07.2023 - Current
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Updated records with new information.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Utilized document imaging software to index, store and retrieve records.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Generated reports from database systems to track records.
Health Information Specialist
McLeod Health Clarendon
MANNING, SC
02.2022 - Current
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
Registration Representative
McLeod Health Clarendon
Manning, SC
12.2020 - Current
- Checked insurance benefits, received payments and provided receipts.
- Gathered, verified and processed patient paperwork.
- Gathered personal and insurance information from each patient.
- Answered questions about admissions, financial and hospital policies.
- Scheduled appointments based on individual patient requirements and facility availability.
- Welcomed patients to facility and assisted with registration sign-in process.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
- Registered patients for outpatient procedures and emergency services.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
- Scanned documents and insurance cards to include in patient charts.
Certified Nursing Assistant
McLeod Health Clarendon
Manning, SC
08.2018 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Maintained accurate documentation of patient care and progress notes.
- Collaborated with healthcare team to develop and implement care plans.
- Trained new staff on best practices for patient interaction and care protocols.
- Implemented infection control measures to enhance patient safety standards.
- Led initiatives to improve patient mobility and reduce fall risk in facility.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Admissions Assistant
Central Carolina Technical College
Sumter, SC
08.2016 - 08.2019
- Maintained professional, welcoming and orderly reception area to greet guests.
- Fielded numerous inquiries per day from prospective applicants to answer questions, coordinate tours and set appointments.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Led tours for prospective residents and family members to show facilities and answer questions.
- Collaborated with IT professionals to troubleshoot student database issues.
- Created new reports required by admissions director and other administrators to assist in updating, changing and improving school application processes.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
High School Diploma -
Johnsonville High School
Johnsonville, SC06-2016
Skills
- Understanding of filing systems
- Clerical skills
- Numeracy skills
- Employee training
- Legal notice publishing
- Policy analysis
- Records management
- Legal terminology
- Schedule Management
- Docket management
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support Certification – BLS
Timeline
Birth Certificate Clerk
McLeod Health Clarendon
07.2023 - Current
Health Information Specialist
McLeod Health Clarendon
02.2022 - Current
Registration Representative
McLeod Health Clarendon
12.2020 - Current
Certified Nursing Assistant
McLeod Health Clarendon
08.2018 - Current
Admissions Assistant
Central Carolina Technical College
08.2016 - 08.2019
High School Diploma -
Johnsonville High School