Job Search Status
Open to workDesired start date: Immediately
Open To Work
Chelsea Mosby Stewart
Oklahoma City,OK
Work Preference
Summary
Managed financial transactions and maintained accuracy to support customer service in a fast-paced retail setting.
Commended for fostering positive customer experiences through proficient issue resolution and strong service skills.
Ensured operational efficiency through dependable attendance and punctuality, demonstrating capacity to handle multiple responsibilities simultaneously.
Enhanced communication and interpersonal abilities by providing assistance to a variety of customers and fostering teamwork among colleagues.
Completed coursework in medical terminology to facilitate effective interaction within medical environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Specialist
Doc's Liquor
Oklahoma City, OK
09.2021 - 02.2026
- Consistently met deadlines while delivering high-quality work in a fast-paced retail environment.
- Maintained outstanding customer service satisfaction through professional and courteous interactions.
- Managed product facing, cleaning, and restocking of register supplies to ensure store readiness.
- Collaborated with team members to coordinate scheduling for incoming shipments.
Teller II
BancFirst
Oklahoma City, OK
04.2024 - 07.2024
- Delivered outstanding customer service while maintaining a high level of professionalism.
- Verified customer identification in accordance with FDIC regulations and bank policies.
- Maintained accurate teller cash balances and met balancing performance benchmarks.
- Processed consignment items and managed their proper issuance per established procedures.
Deposit Operations Clerk
BancFirst
Oklahoma City, OK
06.2023 - 04.2024
- Reviewed and verified domestic and international wire transfers through GFX system.
- Provided outstanding customer service while verifying and processing customer wire requests.
- Conducted account closure reviews using Horizon banking platform.
- Assisted in processing garnishments in compliance with institutional and legal requirements.
Education
Bachelor of Science -
University of Oklahoma
Norman, OK12.2020
Associate of Applied Science -
Oklahoma City Community College
Oklahoma City, OK05.2017
Skills
Increased customer satisfaction by effectively addressing and resolving concerns Enhanced service efficiency through proactive team management Achieved higher client retention rates by implementing targeted service improvements
Executed clear and concise professional communication to ensure alignment and understanding among team members
Mediated disputes and negotiated solutions to effectively resolve conflicts among team members
Achieved improved team dynamics through dedicated active listening practices Enhanced project collaboration by addressing team concerns and suggestions Strengthened relationships with stakeholders by demonstrating attentiveness and responsiveness
Implemented measures to maintain confidentiality in all communications and documentation
Reviewed and enforced policies and procedures to promote consistency and accountability within the team
Engaged with customers to clarify inquiries and deliver tailored assistance for optimal service experience
Navigated complex challenges under tight deadlines, ensuring timely and effective solutions
Certification
• CPR / First Aid Certification (Renewal scheduled March 2026)
• Basic Life Support (BLS) – Renewal scheduled March 2026
Timeline
Teller II
BancFirst
04.2024 - 07.2024
Deposit Operations Clerk
BancFirst
06.2023 - 04.2024
Associate Specialist
Doc's Liquor
09.2021 - 02.2026
Bachelor of Science -
University of Oklahoma
Associate of Applied Science -
Oklahoma City Community College