Chelsea Nelson
Prosper,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Chief Operations Officer
PAC Designs
01.2015 - Current
- Supported business growth through strategic planning and process development
- Monitored key business risks and established risk management procedures
- Established and maintained strong relationships with customers, vendors and strategic partners
- Analyzed industry trends and tracked competitor activities to inform decision making
- Managed financial, operational and human resources to optimize business performance
- Increased profitability by optimizing sales and fulfilling lower overhead costs
- Formulated analysis assessments to make informed decisions on proposed projects
Executive Assistant
Wentwood Companies
01.2011 - 01.2015
- Expense reports, Data Analysis, and Administrative support
- Organized and coordinated conferences and monthly meetings
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Screened calls and emails and responded accordingly to support executive correspondence
- Developed and maintained automated alert systems for important deadlines
- Promoted team productivity by keeping supplies organized and well-stocked
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes
- Used QuickBooks to produce monthly invoices, reports, and other deliverables
- Filed paperwork and organized computer-based information
- Created and managed office systems to efficiently deal with documentation
- Updated spreadsheets and created presentations to support executives and boost team productivity
Project Manager/Designer
MoZo Builders
01.2011 - 01.2015
- Planned, designed, and scheduled phases for large projects
- Achieved project deadlines by coordinating with contractors to manage performance
- Developed and initiated projects, managed costs, and monitored performance
- Managed projects from procurement to commission
- Identified plans and resources required to meet project goals and objectives
- Prepared and submitted project invoices for review and approval
- Developed and implemented strategic project plans to meet business objectives
- Negotiated and managed third-party contracts related to project deliverables
- Monitored project progress, identified risks and took corrective action as needed
- Reported regularly to managers on project budget, progress, and technical problems
- Analyzed project performance data to identify areas of improvement
- Sourced, vetted and managed vendors needed to accomplish project goals
- Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints
- Built strong vendor relationships to facilitate favorable pricing on required materials
- Designed and developed interactive web and mobile experiences to drive user engagement
- Applied skill in color theory and composition to bring client visions to fruition
- Analyzed feedback from customers and staff to refine design concepts
- Identified design requirements for each project
- Created sketches and technical drawings to present design concepts to clients
Office Manager and Billing
Performance Therapy Group
01.2008 - 01.2011
- Bookkeeping, Medical billing/coding Scheduling, Supervised a team of 5+ staff members, Customer service, Project Management
Education
Fine Arts/Interior Design -
The Art Institute of Dallas
Dallas, TXSkills
Performance Optimization
Operations Management
Organizational Leadership
New Business Development
General Management and Administration
Systems Organization
Staff Management
Contract Negotiation
Client Relationship Building
Investor Relations
Approachable Leader
Management Team Leadership
Client Engagement
Quality Control Planning
Intuit QuickBooks
Timeline
Chief Operations Officer
PAC Designs
01.2015 - Current
Executive Assistant
Wentwood Companies
01.2011 - 01.2015
Project Manager/Designer
MoZo Builders
01.2011 - 01.2015
Office Manager and Billing
Performance Therapy Group
01.2008 - 01.2011
Fine Arts/Interior Design -
The Art Institute of Dallas