Chelsea Nolan
Milton,WA
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings. Also, I am a highly efficient sales associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
26
26
years of professional experience
Work History
Associate
Walmart
Federal Way, WA
10.2023 - 01.2024
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained new associates on operational procedures, safety protocols, and customer service standards.
- Analyzed sales data to identify trends and recommend product placement strategies for optimal performance.
- Coordinated with cross-functional teams to implement promotional initiatives and ensure effective execution in-store.
- Enhanced checkout efficiency by optimizing staffing schedules and minimizing wait times during peak hours.
- Supported loss prevention efforts by conducting audits and implementing best practices for merchandise security.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Fuel Desk Cashier
Travel Centers of America
Snoqualmie, WA
10.2010 - 03.2012
- Processed fuel transactions accurately and efficiently for customers.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Maintained knowledge of fuel pricing and promotions to assist customers effectively.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
- Monitored compliance with safety regulations during fuel dispensing operations.
- Coordinated with team members to streamline checkout processes during peak hours.
- Performed regular cash drawer audits, ensuring accurate financial reporting and adherence to company policies.
- Supported shift supervisors with administrative tasks, streamlining daily operations at the fuel station.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Arrived on time and dressed professionally in clean company uniform.
Server
Dennys
Shelton, WA
08.2001 - 12.2001
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Efficiently managed multiple tables, enhancing dining experience through timely service.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
- Trained new servers on menu items and service protocols, fostering team development.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Processed payments accurately and efficiently, utilizing point-of-sale systems effectively.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
McDonalds
Shelton, WA
02.1998 - 08.2000
- Delivered exceptional customer service by accurately taking and processing orders.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated kitchen equipment, including fryers and grills, following safety protocols.
- Collaborated with team members to streamline operations during peak hours.
- Took customers orders and served them with professionalism.
Education
GED -
Olympic College
Shelton, WA06-2004
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Decision-making
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Product knowledge
- Issue resolution
- MS office
- Inventory management
- Cross-functional teamwork
Timeline
Associate
Walmart
10.2023 - 01.2024
Fuel Desk Cashier
Travel Centers of America
10.2010 - 03.2012
Server
Dennys
08.2001 - 12.2001
Crew Member
McDonalds
02.1998 - 08.2000
GED -
Olympic College