Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Norman-Scott

Chapel Hill,NC

Summary

Dedicated college student pursuing a B.A. in Exercise and Sports Science and a B.A in Psychology. Strong passion for service work and aiding others. Recognized for being hardworking, compassionate, punctual, and motivated to succeed in all endeavors.

Overview

7
7
years of professional experience

Work History

Costumer Service and Sales Representative

Areté Wellness Studio
08.2024 - Current
  • Familiarized self with spa treatments and safety procedures.
  • Facilitated sales of spa memberships and retail items.
  • Developed meaningful relationships with clients, boss, and coworkers.
  • Helped develop new ideas for increasing awareness and attendance in the studio.
  • Appropriately addressed and resolved client concerns and problems on customer accounts using appropriate problem-solving skills.

Psychology Assistant/Technician

Dr. Heather Norman-Scott, PHD
12.2023 - Current
  • Completed scans and filing for Dr. Norman-Scott.
  • Familiarized self with Therapy Notes site.
  • Scored tests such as the Brown Rating Scales and the Beck Youth Inventory.
  • Administered TOVA test to clients of various ages.
  • Interacted professionally and kindly with clients and parents.
  • Trained to administer the Wechsler Intelligence Scale for Children.

Costumer Service and Camp Counselor

Notasium
06.2018 - 08.2024
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts using suitable problem-solving skills.
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
  • Addressed camper concerns and promptly resolved disputes.
  • Organized and explained rules for various team games, crafts and activities.
  • Created meaningful relationships with campers.

Intern

Pūrvelo Chapel Hill
06.2022 - 01.2024
  • Helped clients with issues like billing and cycling package options.
  • Knowledgeable about the way the bikes work and how to set them up, and able to help clients feel comfortable and confident on their bike and in the studio.
  • Developed relationships with clients and fellow staff members and worked to create a friendly environment.
  • Participated in client meetings and team discussions and helped the studio be involved in the community.
  • Had a positive attitude with clients and fellow employees.

Education

Bachelor of Arts (B.A.) - Exercise And Sports Science

University Of North Carolina At Chapel Hill
Chapel Hill, NC
05.2026

Bachelor of Arts - Psychology

University of North Carolina At Chapel Hill
Chapel Hill, NC
05-2026

High School Diploma - undefined

Carolina Friends School
Durham, NC
06.2022

Skills

  • Scheduling and Planning
  • Customer Service
  • Interpersonal communication skills
  • Problem Resolution
  • Organization
  • Facilitation of Group Instruction
  • Creative and Energetic
  • Collaboration Skills
  • Constructive and Supportive Mindset

Timeline

Costumer Service and Sales Representative

Areté Wellness Studio
08.2024 - Current

Psychology Assistant/Technician

Dr. Heather Norman-Scott, PHD
12.2023 - Current

Intern

Pūrvelo Chapel Hill
06.2022 - 01.2024

Costumer Service and Camp Counselor

Notasium
06.2018 - 08.2024

High School Diploma - undefined

Carolina Friends School

Bachelor of Arts (B.A.) - Exercise And Sports Science

University Of North Carolina At Chapel Hill

Bachelor of Arts - Psychology

University of North Carolina At Chapel Hill

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Chelsea Norman-Scott