Chelsea Prescott
Sanford,FL
Summary
Versatile professional in fast food and retail pharmacy, delivering outstanding customer service across roles such as cashier, food champion, and management. Maintains high standards of quality and efficiency while enhancing customer satisfaction. Available for flexible scheduling, including evenings and weekends, to support business needs.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS/Pharmacy
Winter Park, FL
04.2021 - 10.2026
- Supported floor staff by assigning daily tasks, directing workflow, and following up on completion. Helped maintain smooth store operations and handled opening and closing procedures each shift. Resolved customer concerns, managed complaints, and reinforced CVS service standards through greeting, offering help, and thanking customers. Kept sales floor clean, set product displays, restocked inventory, and completed pricing and promotion updates. Handled cash registers, completed drawer counts, processed returns, and maintained secure cash drops throughout shift. Assisted with training new store employees and kept communication clear between front-line staff and management.
- Supervised front-store operations, ensuring smooth shift coverage and consistent customer service.
- Coordinated daily tasks for cashiers and sales associates to maintain workflow efficiency.
- Trained new team members on register procedures, store policies, and service standards.
Shift Supervisor
Taco Bell
Lake Mary, FL
06.2025 - 01.2026
- Shift operations: Support manager-in-charge success routine, cover opening or closing tasks, complete cash drops, and count registers. Team leadership: Place crew members, run shift huddles, coach food safety and speed standards, and manage breaks. Customer service: Handle guest complaints promptly and support positive dining and drive-thru service. Inventory & admin: Assist with inventory counts, truck orders, and daily paperwork.
- Supervised front store operations, ensuring smooth daily workflow and team accountability.
- Trained new colleagues on register procedures, customer service standards, and store policies.
- Resolved customer concerns promptly, maintaining service quality and issue ownership.
Cashier/Food Service Worker
Taco Bell
Tuscaloosa, AL-Raeford, NC
05.2016 - 04.2021
- Greeted customers warmly at front counter or drive-thru headset, entered orders accurately into point-of-sale system, and suggested add-ons or drinks.
- Managed payment processing, handled cash, ensured exact change accuracy, and operated credit/debit card machines or mobile order scanners.
- Managed order assembly and hand-off by packaging bags, verifying accuracy against receipts, and distributing hot food utensils and condiments/sauce packets.
- Responded to menu questions, explained promotions, and resolved guest complaints or issues with a positive attitude.
- Maintained station maintenance standards by keeping front counter lobby drink station and drive-thru window area clean, wiped down, and restocked with cups, lids, and napkins.
- Balanced cash drawers, counted receipts, and reported discrepancies to manager on duty.
- Prepared taco and burrito ingredients by chopping, slicing, warming, and portioning beef, beans, cheese, lettuce, tomatoes, and sauces in line with food safety standards.
- Assembled orders by building tacos, burritos, quesadillas, and specialty items quickly and accurately in accordance with visual recipe standards during peak rushes.
- Wrapped or boxed finished items and staged shipments in designated staging areas while coordinating with expeditor or front counter.
- Managed kitchen restock by refilling line-side ingredient inserts, retrieving backup supplies from walk-in coolers or freezers, and monitoring holding times.
- Maintained sanitation and safety by washing dishes, replacing sanitizer buckets, sweeping and mopping floors, wiping down prep tables, and removing trash.
Laborer/Warehouse Worker
Army & Airforce Exchange Services
Grafenwoehr, DE
06.2018 - 02.2019
- Moved merchandise from receiving area or stockroom to sales floor using hand trucks, pallet jacks, dollies, and roller racks. Arranged stock and displays neatly on shelves and fixtures according to store guidelines, and replenished items from reorder lists. Applied price tags and price marks to merchandise as needed. Removed empty boxes, trash, and debris from sales floor, and cleaned fixtures. Supported minor facility maintenance tasks when required. Assisted shoppers by answering questions, helping load large items into vehicles, directing customers to products, and reporting damaged or defective goods during store inventories.
Education
Associate of Science - Pre- Dental Hygiene
Valencia College
Orlando, FL04-2023
Associate of Arts - General Studies
Lawson State Community College
Bessemer, AL05-2020
High School Diploma -
Tuscaloosa Career And Technology Academy
Tuscaloosa05-2017
High School Diploma -
Northridge High School
Tuscaloosa, AL05-2017
Skills
- Cash Handling
- Customer-Centric
- Strong Leadership
- Time Management
- Effective Communication
- Interpersonal skills
- Technical Problem Solver
- Analytical
- Visual Merchandising
- Facility Maintenance
- Computer Operating Systems
- Inclusive
Personal Information
Availability: evenings and weekends
Timeline
Shift Supervisor
Taco Bell
06.2025 - 01.2026
Shift Supervisor
CVS/Pharmacy
04.2021 - 10.2026
Laborer/Warehouse Worker
Army & Airforce Exchange Services
06.2018 - 02.2019
Cashier/Food Service Worker
Taco Bell
05.2016 - 04.2021
Associate of Science - Pre- Dental Hygiene
Valencia College
Associate of Arts - General Studies
Lawson State Community College
High School Diploma -
Tuscaloosa Career And Technology Academy
High School Diploma -
Northridge High School