Chelsea Price
San Francisco,CA
Summary
Dedicated natural health professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Director of Retail and Marketing
Twisted Thistle Apothecary
San Francisco, CA & Oakland, CA
01.2019 - 09.2023
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of growth.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Retail Manager
Twisted Thistle Apothecary
San Francisco, CA & Oakland, CA
10.2016 - 01.2019
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Education
Bachelor of Science - Nursing
The University of Tennessee - Knoxville
Knoxville, TN05.2013
Skills
- Calendar Management
- Process Improvements
- Human Resources Management
- Payroll Administration and Timekeeping
- Team Management
- Inventory Management
- Scheduling
- Hiring and Onboarding
- Business Management
- Project Coordination
- Strategic Planning
- Data Management
Pronouns
SHE/HER
Me Outside of Work:
- Playing with my dogs all day
- Being outside as much as possible
- Practicing Tarot
- Learning about Greek Mythology
- Deepening my Plant Medicine knowledge
- Talking to my family in Tennessee
Timeline
Director of Retail and Marketing
Twisted Thistle Apothecary
01.2019 - 09.2023
Retail Manager
Twisted Thistle Apothecary
10.2016 - 01.2019
Bachelor of Science - Nursing
The University of Tennessee - Knoxville