Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Rivera

Brooklyn,New York

Summary

Seasoned hospitality professional with over a decade of Hospitality experience in fast-paced New York City restaurants. Skilled in staff leadership, event planning, bar and beverage programs, and guest relations. Known for creating warm, community-driven environments and running efficient, profitable operations. I’m currently seeking a new place to call home where I can continue to grow and lead a strong service team.

Overview

12
12
years of professional experience

Work History

Front of House Manager / Bartender

La Petite Joie
Brooklyn, NY
06.2021 - 09.2024
  • Oversaw daily operations, managed staff scheduling, payroll, and tip outs
  • Hired, trained, and coached new front-of-house employees
  • Collaborated with chef to prepare FOH and BOH inventory reports
  • Curated seasonal bar menus and eliminated underperforming items based on sales analysis
  • Worked directly with clients to plan private events and select menus based on guest count and preferences
  • Managed and hosted private events including birthdays, bridal showers, and baby showers
  • Created and managed social media content (photos, videos, promotions)
  • Led bar setup and breakdown, prepped garnishes and fresh juices
  • Pulled espresso drinks and upheld health and safety standards

Assistant Front of House Manager

Dar 525
Brooklyn, NY
07.2012 - 09.2024
  • Supported day-to-day operations of busy Mediterranean eatery and bar
  • Handled staff scheduling, delegation, and end-of-day financial reporting
  • Created and managed large-scale events, including weddings and corporate functions
  • Led FOH ambiance and customer engagement strategies
  • Trained new hires and managed onboarding
  • Ran the restaurant's Instagram account (@Dar525) to promote dishes and events

Lead Server / Bartender

Ainsworth
New York, NY
09.2019 - 03.2020
  • Delivered high-volume service during brunch and nightlife hours
  • Trained new staff in guest service, setup/breakdown, and POS use
  • Planned and served for large parties, buyouts, and holiday events
  • Bartended high-profile events (e.g., SNL after-parties)

Managed staff checkouts and daily financial reports

Server

Feroce, TAO Group
New York, NY
07.2018 - 09.2019
  • Trained under TAO Group’s high service standards at Moxy Chelsea
  • Served fresh Italian cuisine and classic cocktails in a fine-dining setting
  • Maintained cleanliness and setup of bar and dining areas
  • Provided professional and personalized guest experiences

Education

Bachelor Of Computer Science -

New York City College of Technology
Brooklyn, NY

Skills

  • Staff Training & Scheduling
  • Event Planning & Execution
  • Bar Management & Beverage Curation
  • Social Media Content Creation
  • Guest Relations & Hospitality Leadership
  • Inventory & Cost Control
  • POS & End-of-Day Reporting
  • Espresso & Barista Skills

Timeline

Front of House Manager / Bartender

La Petite Joie
06.2021 - 09.2024

Lead Server / Bartender

Ainsworth
09.2019 - 03.2020

Server

Feroce, TAO Group
07.2018 - 09.2019

Assistant Front of House Manager

Dar 525
07.2012 - 09.2024

Bachelor Of Computer Science -

New York City College of Technology
Chelsea Rivera