Chelsea Robinson
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining positive interpersonal relationships.
Overview
8
8
years of professional experience
Work History
Receptionist | Billing Specialist
Complete Counseling
Madison,AL
09.2022 - Current
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Maintained confidentiality of information regarding clients and company.
Medical Surgical Technician
North Alabama Medical Center
Florence, AL
01.2022 - 06.2022
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Demonstrated flexibility by adapting quickly to changes in schedules or assigned duties as needed within the dynamic hospital environment.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
Medical Technician
Mitchell Hollingsworth Nursing and Rehabilitation Center, LLC
Florence, AL
09.2018 - 03.2019
- Maintained patient confidence and protected hospital by keeping information confidential.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Responded to room transfers, incident reports, and maintenance requests.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Logistics Team Member
LG Electronics Inc.
Huntsville, AL
05.2018 - 08.2018
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Assistant Manager
Trade Secret
Huntsville, AL
09.2015 - 12.2017
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Biology
University of North Alabama
Florence, AL12.2021
Associate of Applied Science - General Studies in Applied Sciences
Calhoun Community College
Huntsville, Alabama12.2017
Skills
- Scheduling
- Documentation And Reporting
- Computer Proficiency
- Visitor and Customer Relations
- Telephone skills
- Attention to Detail
- Payment Processing
- Office Management
Honors and Activities
Dean's List , Florence, Alabama, Fall 2018
Campus Outreach , Florence, Alabama, Fall 2018- 2021
Delta Sigma Theta , Florence, Alabama, Spring 2019- Present
NPHC President , Florence, Alabama, Summer 2019- 2021
Diversity Student Ambassador , Florence, Alabama, Fall 2019- 2021
Black Student Alliance, Florence, Alabama, Fall 2019- 2021
SGLA Community Relations Award, February 2020
Timeline
Receptionist | Billing Specialist
Complete Counseling
09.2022 - Current
Medical Surgical Technician
North Alabama Medical Center
01.2022 - 06.2022
Medical Technician
Mitchell Hollingsworth Nursing and Rehabilitation Center, LLC
09.2018 - 03.2019
Logistics Team Member
LG Electronics Inc.
05.2018 - 08.2018
Assistant Manager
Trade Secret
09.2015 - 12.2017
Bachelor of Science - Biology
University of North Alabama
Associate of Applied Science - General Studies in Applied Sciences
Calhoun Community College