Chelsea Robinson
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining positive interpersonal relationships.
Overview
8
8
years of professional experience
Work History
Receptionist | Billing Specialist
Complete Counseling
09.2022 - Current
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Maintained confidentiality of information regarding clients and company.
Medical Surgical Technician
North Alabama Medical Center
01.2022 - 06.2022
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Demonstrated flexibility by adapting quickly to changes in schedules or assigned duties as needed within the dynamic hospital environment.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
Medical Technician
Mitchell Hollingsworth Nursing and Rehabilitation Center, LLC
09.2018 - 03.2019
- Maintained patient confidence and protected hospital by keeping information confidential.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Responded to room transfers, incident reports, and maintenance requests.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Logistics Team Member
LG Electronics Inc.
05.2018 - 08.2018
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Assistant Manager
Trade Secret
09.2015 - 12.2017
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Biology
University of North Alabama
Florence, AL12.2021
Associate of Applied Science - General Studies in Applied Sciences
Calhoun Community College
Huntsville, Alabama12.2017
Skills
- Scheduling
- Documentation And Reporting
- Computer Proficiency
- Visitor and Customer Relations
- Telephone skills
- Attention to Detail
- Payment Processing
- Office Management
Honors and Activities
Dean's List , Florence, Alabama, Fall 2018
Campus Outreach , Florence, Alabama, Fall 2018- 2021
Delta Sigma Theta , Florence, Alabama, Spring 2019- Present
NPHC President , Florence, Alabama, Summer 2019- 2021
Diversity Student Ambassador , Florence, Alabama, Fall 2019- 2021
Black Student Alliance, Florence, Alabama, Fall 2019- 2021
SGLA Community Relations Award, February 2020
Timeline
Receptionist | Billing Specialist
Complete Counseling
09.2022 - Current
Medical Surgical Technician
North Alabama Medical Center
01.2022 - 06.2022
Medical Technician
Mitchell Hollingsworth Nursing and Rehabilitation Center, LLC
09.2018 - 03.2019
Logistics Team Member
LG Electronics Inc.
05.2018 - 08.2018
Assistant Manager
Trade Secret
09.2015 - 12.2017
Bachelor of Science - Biology
University of North Alabama
Associate of Applied Science - General Studies in Applied Sciences
Calhoun Community College
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