Colleen Warricks
Billing Specialist And Receptionist
Kalispell,MT
Summary
I have worked as the billing specialist and receptionist at Pinnacle Chiropractic since March 2021. The patient scheduling and billing is done using Katana software. An important part of the job is to communicate with providers, insurance carriers, attorneys and patients on a daily basis. When working in a medical office it is very important to handle confidential information with discretion. As a receptionist, the job is to answer the phone, schedule the patient's appointments, enter patient information into the software and take payments. It is important to work at developing relationships with the patients so the patients are comfortable and want to come into the office for care. It is important to prioritize daily duties and perform them to the best of ability. It is important to do the job in a way, to go home proud of the work performed. In this job I have been successful at efficiently handling client inquiries, billing and administrative tasks.
Overview
12
12
years of professional experience
15
15
years of post-secondary education
2
2
Certifications
Work History
Billing Specialist and Receptionist
Pinnacle Chiropractic
Kalispell, MT
03.2021 - Current
- Generated and submitted billing for
- Enter in payments from insurance companies. patients and attorney's offices using Katana software.
- Contacted patients with past due accounts to formulate payment plans.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Received and sorted mail, prepared mail for delivery and scanned documents.
- Produced and mailed monthly statements to patients
- Handled account payments and provided information regarding outstanding balances.
- Welcome and check- in/out patients.
- Responded to patient concerns and questions on daily basis.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Welcome Patients and check them in.
- Used Katana software to schedule appointments.
- Handled confidential information with discretion
- Communicate with attorney offices, insurance carriers and patients daily in written and verbal form.
Preschool Teacher Assistant
Stillwater Christian School
Kalispell, MT
11.2010 - 03.2021
- Worked with director and other aides to teach children from ages of 3 to 5
- It takes patience and time to get to know children in order to help them and teach them in ways that are best for them as individuals
- As classroom lead teacher, the job is to guide children in activities and various transitions throughout their school day
- This preschool is Montessori style which means it is hands-on learning.
- It was important to implement ways of learning that will help children to grow in developmentally appropriate ways
- As lead teacher it is important to be independent and self motivated
- It is also imperative to have good organizational and communication skills
Education
Some College (No Degree) - Early Childhood Education, General
Flathead Valley Community College, Kalispell, MT
Kalispell, MTHigh School Diploma -
Wheaton North High School
Wheaton, Illinois 09.1998 - 01.2014
Skills
Records organization and review
undefinedCertification
First Aid Certification
Additional Information
- Authorized to work in the US for any employer
Timeline
Billing Specialist and Receptionist
Pinnacle Chiropractic
03.2021 - Current
Preschool Teacher Assistant
Stillwater Christian School
11.2010 - 03.2021
High School Diploma -
Wheaton North High School
09.1998 - 01.2014
Some College (No Degree) - Early Childhood Education, General
Flathead Valley Community College, Kalispell, MT
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