Chelsea Rodriguez
Sicklerville,NJ
Summary
Dynamic Vendor Account Manager at U.S. Venture, Inc. with proven expertise in relationship management and strategic negotiation. Successfully enhanced vendor engagement through impactful product launches and training initiatives. Recognized for problem-solving abilities and commitment to account growth, driving significant improvements in vendor performance metrics.
Overview
8
8
years of professional experience
Work History
Vendor Account Manager
U.S. Venture, Inc.
03.2022 - Current
- Managed vendor relationships to ensure compliance with contractual obligations and service level agreements.
- Coordinated product launches and promotional events to enhance vendor engagement and market presence.
- Analyzed vendor performance metrics to identify areas for improvement and implement strategic solutions.
- Developed training materials and conducted workshops to educate vendors on product specifications and quality standards.
IT Intern
Lighthouse Guild
10.2021 - 01.2022
- Developed and maintained documentation for IT processes and procedures.
- Assisted in troubleshooting hardware and software issues to ensure minimal downtime.
- Collaborated with team members to implement system upgrades and enhancements.
- Managed user accounts and permissions within various systems and applications.
Team Member
Dunkin Donuts & Baskin Robbins
12.2019 - 07.2021
- Collaborated with team members to maintain high standards of cleanliness and organization.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Adapted quickly to changing tasks, demonstrating flexibility in fast-paced environment.
Customer Service Associate Cashier
Walgreens
01.2018 - 08.2019
- Assisted customers with inquiries and product selection, ensuring a positive shopping experience.
- Processed cash and card transactions efficiently, maintaining accuracy in financial handling.
- Maintained cleanliness and organization of the checkout area to enhance store appearance.
- Collaborated with team members to address customer concerns promptly and effectively.
Education
Associate of Applied Science -
LaGuardia Community College
Long Island City, NY06-2026
Associate of Arts -
Frank Sinatra School of The Arts High School
Astoria, NY 06-2018
Skills
- Relationship management
- Account growth
- Client onboarding
- Strategic negotiation
- Teamwork and collaboration
- Problem-solving
- Time management
- Customer service
- Multitasking Abilities
- Reliability
Timeline
Vendor Account Manager
U.S. Venture, Inc.
03.2022 - Current
IT Intern
Lighthouse Guild
10.2021 - 01.2022
Team Member
Dunkin Donuts & Baskin Robbins
12.2019 - 07.2021
Customer Service Associate Cashier
Walgreens
01.2018 - 08.2019
Associate of Applied Science -
LaGuardia Community College
Associate of Arts -
Frank Sinatra School of The Arts High School
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