Lea DeCramer
Joliet
Summary
Results-driven Vendor Account Manager with proven expertise in nurturing vendor relationships and optimizing workflow efficiency. Committed to enhancing communication and problem-solving to achieve organizational goals.
Strong emphasis on team collaboration, adaptability to evolving requirements, and delivering consistent outcomes. Skilled in communication, problem-solving, and strategic planning, with focus on enhancing operational efficiency and achieving organizational success.
Teaching background enables successful training of new associates.
Overview
19
19
years of professional experience
Work History
Vendor Account Manager
Ferguson Home
02.2026 - Current
- Assisted in managing vendor relationships to ensure smooth communication and issue resolution.
- Provided administrative support in preparing reports on vendor performance and compliance metrics.
- Helped maintain accurate records of vendor contracts, agreements, and pricing structures.
- Enhanced existing vendor base by maintaining regular communication and nurturing long-term partnerships.
Lead Buyer Associate
Power Equipment Direct
02.2021 - 01.2026
- Managed relationships with key vendors to ensure product availability and quality.
- Developed procurement strategies that aligned with organizational goals and objectives.
- Trained junior buyers on best practices in sourcing and vendor management strategies.
- Implemented efficient purchasing processes, reducing lead times and increasing order accuracy.
- Collaborated with cross-functional teams to align purchasing activities with overall business objectives.
Buyer Associate II
Power Equipment Direct
05.2016 - 02.2021
- Developed and maintained relationships with key suppliers to ensure optimal pricing.
- Collaborated with cross-functional teams to streamline inventory management practices.
- Led efforts in optimizing supply chain logistics, improving delivery timelines and reliability.
- Maintained a database of supplier information, including contact details, lead times.
Purchasing Assistant
Power Equipment Direct
11.2015 - 05.2016
- Managed vendor relationships to ensure timely delivery of quality materials.
- Assisted Category Managers with email correspondence with vendors regarding purchase orders.
- Maintained accurate lead times, product availability and updated product pages as well as customers.
- Coordinated purchase orders and tracked shipments to optimize inventory levels.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Post Sales Representative
Power Equipment Direct
03.2013 - 11.2015
- Developed and maintained strong customer relationships to enhance loyalty and repeat business.
- Was part of a cross-functional teams in developing innovative solutions for complex customer needs.
- Conducted reviews of damaged product to prevent future damage (suggested ways to improve packaging for shipping).
- Freight claims analyst for the department.
Order Fulfillment Coordinator
Power Equipment Direct
04.2012 - 03.2013
- Coordinated order processing to ensure timely and accurate fulfillment of customer orders.
- Collaborated with shipping partners to streamline logistics and improve pickup timelines.
- Analyzed fulfillment workflows, identifying areas for efficiency improvements and cost reduction.
- Implemented process changes that reduced order cycle time and enhanced operational effectiveness.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
Administrative Associate
Power Equipment Direct
03.2007 - 04.2012
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Updated spreadsheets and databases to track, analyze, and monitor inventory.
- Collaborated with various departments to complete projects efficiently and effectively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created shipping label for parcel packages and BOLs for LTL shipments.
Education
Bachelor of Science - Early Childhood Education
University of Wisconsin - Stout
Menomonie, WI05-1996
Skills
- Relationship management
- Account growth
- Vendor relationships
- Teamwork and collaboration
- Written communication
- Workflow optimization
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Multitasking Abilities
- Excellent communication
- Staff training
Software Experience
Parcel/LTL Websites (Ship, Track, Quote,Claims)
Fishbowl
Microsoft Dynamics Great Plains
PED Commerce (Power Equipment Directs Order Console)
Korber Warehouse Management System
Omni-Channel Console (build.com/Ferguson Home)
Microsoft
Timeline
Vendor Account Manager
Ferguson Home
02.2026 - Current
Lead Buyer Associate
Power Equipment Direct
02.2021 - 01.2026
Buyer Associate II
Power Equipment Direct
05.2016 - 02.2021
Purchasing Assistant
Power Equipment Direct
11.2015 - 05.2016
Post Sales Representative
Power Equipment Direct
03.2013 - 11.2015
Order Fulfillment Coordinator
Power Equipment Direct
04.2012 - 03.2013
Administrative Associate
Power Equipment Direct
03.2007 - 04.2012
Bachelor of Science - Early Childhood Education
University of Wisconsin - Stout