Chelsea Rosson
Las Vegas,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Smiths Food And Drug
Las Vegas, NV
09.2023 - Current
- Utilized sales data analysis to improve inventory control.
- Oversaw daily functions to ensure superior store productivity and customer contentment.
- Oversaw compliance with company policies, ensuring a safe and efficient work environment.
- Maintain a positive team culture through effective communication and conflict resolution strategies.
- Worked with upper management to synchronize store objectives with corporate growth targets.
- Oversaw daily opening and closing procedures.
- Effectively walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Acknowledged individual accomplishments to enhance workplace morale.
- Ensured accurate ordering to optimize stock levels.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Bakery Department Manager
Smiths Food And Drug
Las Vegas, NV
03.2019 - 09.2023
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company processes, policies, and operation systems to maximize job satisfaction, expertise and team performance.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Maintained cleanliness and hygiene in bakery premises.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained and controlled inventory of baked goods while maintaining a low shrink.
- Arranged bakery displays to showcase baked goods, cakes, pies, and sweet goods to drive product sales.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
General Office Manager
Rowdy Industries LLC
Las Vegas, NV
08.2016 - 03.2019
- Maintained computer and physical filing systems.
- Oversaw office activities by taking reservations, scheduling and assigning.
- Worked with affiliates and suppliers to effectively manage relations.
- Coordinated special projects and managed schedules.
- Sourced vendors for special project needs and negotiated contracts.
- Reviewed shift reports to understand current numbers and trends.
Bakery Department Manager
VONS-SAFEWAY
Las Vegas, NV
01.2012 - 07.2016
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company processes, policies, and operation systems to maximize job satisfaction, expertise and team performance.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained and controlled inventory of baked goods while maintaining a low shrink.
- Arranged bakery displays to showcase baked goods, cakes, pies, and sweet goods to drive product sales.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Baked consistent quality items by accurately scratch baking, mixing, dividing, shaping and proofing.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Submitted reports to senior management to aid in business decision-making and planning.
Bakery Department Manager
Smiths Food And Drug
Las Vegas, NV
01.2005 - 08.2011
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Trained new bakery staff on company processes, policies, and operation systems to maximize job satisfaction, expertise and team performance.
- Maintained cleanliness and hygiene in bakery premises.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained and controlled inventory of baked goods while maintaining a low shrink.
- Arranged bakery displays to showcase baked goods, cakes, pies, and sweet goods to drive product sales.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
GED -
Dixie State University
Saint George, UT08.2007
Skills
- Delegating Assignments and Tasks
- Managing Deliveries
- Scheduling and Time-Tracking
- Operational Processes
- Staff Coaching and Training
- Handling Complaints and Inquiries
- Supply Ordering and Management
- Inventory Control Processes
- Merchandise Quality Assurance
- Safe Work Practices
- Staff Scheduling
Timeline
Assistant Store Manager
Smiths Food And Drug
09.2023 - Current
Bakery Department Manager
Smiths Food And Drug
03.2019 - 09.2023
General Office Manager
Rowdy Industries LLC
08.2016 - 03.2019
Bakery Department Manager
VONS-SAFEWAY
01.2012 - 07.2016
Bakery Department Manager
Smiths Food And Drug
01.2005 - 08.2011
GED -
Dixie State University