Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Awards
Generic
Chelsea R. Pope

Chelsea R. Pope

West Columbia,SC

Summary

Dynamic individual with hands-on experience in Lab Registration and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Providence Heart Hospital, Columbia, SC/MUSC DT Columbia
03.2019 - Current
  • Place ER patients on the Tracker
  • Register Patients
  • Bed Control
  • Nightly Census
  • Transfer Patients to Hospital from other Facilities
  • Admissions for ER Patients

Lead Lab Registrar

Lexington Medical Center
04.2012 - Current
  • Billing Corrections and Errors
  • QA for Owned and Non-Owned Facilities
  • Errors (Staff and Facilities)
  • STAT Turnaround Time for Registrars
  • Productivity for the Month
  • Problems (Staff and Facilities)
  • Daily Billing Reports for Owned Practices
  • Insurance Corrections and Errors
  • Time and Attendance in KRONOS for payroll
  • Time and Attendance in UKG for payroll
  • Order Supplies for Owned and Non Owned offices
  • DOT Instructor
  • Competency for New Employees
  • Monthly Staff Schedule
  • Monthly Bench assignments for Staff

Virtual Call Center Agent

Dynata Corporation
08.2020 - 05.2021
  • Call Customers for Surveys
  • Temporary

Sales Associate (part-time)

Food Lion
10.2014 - 05.2015
  • Cashier

Coordinator for Central Processing

Lexington Medical Center
10.2000 - 04.2012
  • Train new employees
  • Compose 1st and 2nd Shift Schedule
  • Charge Tech over Phlebotomist
  • Trouble shoot for Point of Care
  • Time and Attendance in KRONOS for payroll.
  • Special Procedures and Procurement Technician III

Lab Assistant, (part-time)

Advanced Fertility Center
03.2004 - 03.2005
  • Obtained blood and urine samples
  • Washed Sperm
  • Ran Pregnancy test

Education

Masters - Healthcare Administration

South University
Columbia, SC
12.2016

Bachelor of Science - Healthcare Management

South University
Columbia, SC
03.2010

Certificate - Pre-health

Midlands Technical College
West Columbia, SC
05.2005

Certificate - Phlebotomy

Aiken Technical College
Aiken, SC
08.2000

Skills

  • Geriatric, Adult, Pediatric, Nursery specimen collection
  • Certificate in Excel

Accomplishments

  • Used Microsoft Excel to develop spreadsheets for the department.
  • Lead team of 15 staff members.
  • SMART Super User for Smarterm
  • Subject Matter Expert for Sunquest
  • EPIC Super User
  • DOT Instructor

Certification

  • Certificate of Achievement Coordinator/Supervisor Training Program
  • Healthcare certified in CPR and First Aid
  • Certificate in Phlebotomy
  • Certified DOT Trainer

Timeline

Virtual Call Center Agent

Dynata Corporation
08.2020 - 05.2021

Patient Access Specialist

Providence Heart Hospital, Columbia, SC/MUSC DT Columbia
03.2019 - Current

Sales Associate (part-time)

Food Lion
10.2014 - 05.2015

Lead Lab Registrar

Lexington Medical Center
04.2012 - Current

Lab Assistant, (part-time)

Advanced Fertility Center
03.2004 - 03.2005

Coordinator for Central Processing

Lexington Medical Center
10.2000 - 04.2012

Certificate - Pre-health

Midlands Technical College

Certificate - Phlebotomy

Aiken Technical College

Masters - Healthcare Administration

South University

Bachelor of Science - Healthcare Management

South University

Awards

Award of Excellence Recipient from the Laboratory. 


Chelsea R. Pope
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