Chelsea R. Pope
West Columbia,SC
Summary
Dynamic individual with hands-on experience in Lab Registration and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Providence Heart Hospital, Columbia, SC/MUSC DT Columbia
03.2019 - Current
- Place ER patients on the Tracker
- Register Patients
- Bed Control
- Nightly Census
- Transfer Patients to Hospital from other Facilities
- Admissions for ER Patients
Lead Lab Registrar
Lexington Medical Center
04.2012 - Current
- Billing Corrections and Errors
- QA for Owned and Non-Owned Facilities
- Errors (Staff and Facilities)
- STAT Turnaround Time for Registrars
- Productivity for the Month
- Problems (Staff and Facilities)
- Daily Billing Reports for Owned Practices
- Insurance Corrections and Errors
- Time and Attendance in KRONOS for payroll
- Time and Attendance in UKG for payroll
- Order Supplies for Owned and Non Owned offices
- DOT Instructor
- Competency for New Employees
- Monthly Staff Schedule
- Monthly Bench assignments for Staff
Virtual Call Center Agent
Dynata Corporation
08.2020 - 05.2021
- Call Customers for Surveys
- Temporary
Sales Associate (part-time)
Food Lion
10.2014 - 05.2015
- Cashier
Coordinator for Central Processing
Lexington Medical Center
10.2000 - 04.2012
- Train new employees
- Compose 1st and 2nd Shift Schedule
- Charge Tech over Phlebotomist
- Trouble shoot for Point of Care
- Time and Attendance in KRONOS for payroll.
- Special Procedures and Procurement Technician III
Lab Assistant, (part-time)
Advanced Fertility Center
03.2004 - 03.2005
- Obtained blood and urine samples
- Washed Sperm
- Ran Pregnancy test
Education
Masters - Healthcare Administration
South University
Columbia, SC12.2016
Bachelor of Science - Healthcare Management
South University
Columbia, SC03.2010
Certificate - Pre-health
Midlands Technical College
West Columbia, SC05.2005
Certificate - Phlebotomy
Aiken Technical College
Aiken, SC08.2000
Skills
- Geriatric, Adult, Pediatric, Nursery specimen collection
- Certificate in Excel
Accomplishments
- Used Microsoft Excel to develop spreadsheets for the department.
- Lead team of 15 staff members.
- SMART Super User for Smarterm
- Subject Matter Expert for Sunquest
- EPIC Super User
- DOT Instructor
Certification
- Certificate of Achievement Coordinator/Supervisor Training Program
- Healthcare certified in CPR and First Aid
- Certificate in Phlebotomy
- Certified DOT Trainer
Timeline
Virtual Call Center Agent
Dynata Corporation
08.2020 - 05.2021
Patient Access Specialist
Providence Heart Hospital, Columbia, SC/MUSC DT Columbia
03.2019 - Current
Sales Associate (part-time)
Food Lion
10.2014 - 05.2015
Lead Lab Registrar
Lexington Medical Center
04.2012 - Current
Lab Assistant, (part-time)
Advanced Fertility Center
03.2004 - 03.2005
Coordinator for Central Processing
Lexington Medical Center
10.2000 - 04.2012
Certificate - Pre-health
Midlands Technical College
Certificate - Phlebotomy
Aiken Technical College
Masters - Healthcare Administration
South University
Bachelor of Science - Healthcare Management
South University
Awards
Award of Excellence Recipient from the Laboratory.