Summary
Overview
Work History
Education
Skills
References
Timeline
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Chelsea Sanchez

De Queen,AR

Summary

Results-driven Quality Assurance Technician with a proven track record at Tyson Poultry Inc., enhancing inspection performance by 15%. Skilled in USDA compliance and team leadership, I excel in root cause analysis and training junior analysts, ensuring adherence to safety protocols and high-quality standards in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Quality Assurance Technician

Tyson Poultry Inc.
Nashville, AR
02.2021 - Current
  • Conduct routine inspections and product testing aligned with USDA and internal QA standards
  • Train junior analysts in laboratory procedures and maintain lab safety protocols
  • Investigate quality issues and support corrective action implementation
  • Participate in audits, contributing to a 15% improvement in inspection performance

Production Team Member

Pilgrim's Pride
De Queen, AR
09.2019 - 01.2020
  • Conduct daily safety and sanitation inspections on production lines
  • Perform product quality checks and ensure packaging compliance
  • Maintain clean and hazard-free work areas

Pharmacy Technician

Walmart Pharmacy
Texarkana, AR
09.2018 - 08.2019
  • Verified prescription information and prepared medications
  • Managed pharmacy inventory and processed insurance claims
  • Assisted customers with prescription questions and product inquiries

Cashier

Walmart
De Queen, AR
06.2017 - 09.2018
  • Delivered outstanding customer service and managed daily transactions
  • Handled refunds, returns, and resolved customer complaints
  • Supported store operations including stocking and inventory

Restaurant Manager

Papa Poblanos
De Queen, AR
06.2016 - 06.2017
  • Supervised daily restaurant operations including opening/closing procedures, inventory control, and staff scheduling
  • Trained, coached, and led a team of servers, kitchen staff, and hosts to maintain high service standards
  • Handled customer concerns, resolved complaints promptly, and ensured guest satisfaction
  • Managed cash handling procedures, financial reporting, and supplier coordination

Education

Associate of Science (A.S.) - Psychology

Cossatot Community College
De Queen, AR
06.2016

Skills

  • Quality Assurance & Control
  • USDA/FDA Compliance
  • HACCP
  • GMP
  • SOP Enforcement
  • Equipment Calibration & Maintenance
  • Root Cause Analysis
  • Microsoft Office
  • Team Leadership
  • Training
  • Documentation
  • Reporting
  • Product testing
  • Data analysis
  • Corrective actions
  • Training junior analysts
  • Time management abilities
  • Adaptability
  • Defect tracking and reporting
  • Regulatory compliance
  • Inspection procedures
  • Safety protocols
  • Problem solving
  • Technical documentation proficiency
  • Lab equipment maintenance
  • Documentation and reporting

References

  • Dana Baker, Consumer Safety Inspector, USDA, (870) 582-3431, danabaker1687@gmail.com
  • Chris Singleton, General Plant Manager, Tyson, (190) 341-7816, Chris.Singleton@tyson.com
  • Evan Wakefield, Assistant Plant Manager, Tyson, (870) 557-6589, Evan.Wakefield@tyson.com
  • Derrick Medina, Former Shift Manager, Pilgrim's Pride, (870) 279-1530, Medina_870@yahoo.com

Timeline

Quality Assurance Technician

Tyson Poultry Inc.
02.2021 - Current

Production Team Member

Pilgrim's Pride
09.2019 - 01.2020

Pharmacy Technician

Walmart Pharmacy
09.2018 - 08.2019

Cashier

Walmart
06.2017 - 09.2018

Restaurant Manager

Papa Poblanos
06.2016 - 06.2017

Associate of Science (A.S.) - Psychology

Cossatot Community College

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Chelsea Sanchez