Chelsea Schiltz
Joplin,MO
Summary
Hardworking Admissions Rep who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
6
6
years of professional experience
Work History
Admission Rep Specialist
Freeman Health System
12.2021 - Current
- Responsible for registration of patients, answering calls, managing confidential information with care, collecting hospital bills, and processing insurance
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Accurately inputted patient and insurance information into company's computer system using meditech software.
Style Team Member/ Sales Associate/ Seasonal Man.
Target, Old Navy, &Yankee Candle
08.2017 - 12.2021
- Managed large shipments every day, increased sales by 10% and reached sales goals including weekly card sales.
- Communicated with customers, and co-workers in professional manner
- Active team member with each division in store
- Managed time effectively to complete all assigned tasks
- Operated cash register and other technology with speed and accuracy
- Created daily sales reports to inform district managers
- Processed inventory to maintain accurate records
- Organized sales area and work station to showcase products and boost sales.
- Resolved guest complaints about service or style.
- Recorded notes for future reference about customer preferences and services delivered.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed daily logs for management review
Child Care Provider
Personal Residence
01.2014 - 08.2017
- Followed dietary guidelines for individual
- Engaged with individual with Down Syndrome
- Communicated with parents to provide updates
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments, and issues.
- Kept notes of behavior issues, food served, and medications administered to children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Some College (No Degree) - Kinesiology
Attended University from 2016-2017.
Bachelor of General studies - Health Promition
01.2021
Skills
- Software Experience:
- Proficiency in typing, microsoft excel, powerpoint, word, outlook, hospital programs, and electronic medical records within healthy system
- Communication experience within clinical and retail settings
- Confidential Records Management
- HIPAA Guidelines
- Admitting Processes
- Customer Inquiries
- Inpatient Registration
- Confidential Data Protection
Real Estate
Being a new home buyer and having background in family businesses and real estate I enjoy educating myself on real estate investing in my down time. Educating myself through books and attending events such as the Joplin area REIA (Real Estate Investing Association). I am motivated to be successful in life and strive for growth. I am on track to obtain a real estate license this year attending classes in October 23'. This is a part time hobby of mine, and I am eager for experience and a position to grow in this field of work.
Timeline
Admission Rep Specialist - Freeman Health System
12.2021 - Current
Style Team Member/ Sales Associate/ Seasonal Man. - Target, Old Navy, &Yankee Candle
08.2017 - 12.2021
Child Care Provider - Personal Residence
01.2014 - 08.2017
Avila University - Some College (No Degree), Kinesiology
Missouri Southern State University - Bachelor of General studies, Health Promition
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