Jade Elmore
Scammon
Summary
Dedicated and detail-oriented Medical Assistant with extensive experience in patient charting, discharge calls, and medical outreach. Adept at maintaining accurate medical records, ensuring seamless communication between healthcare providers and patients, and facilitating timely follow-ups for patient care. Skilled in handling patient inquiries, coordinating appointments, and assisting with medical needs to improve overall healthcare outcomes. Strong knowledge of HIPAA regulations, EMR systems, and patient advocacy. Committed to delivering compassionate and efficient administrative support in a fast-paced healthcare setting.
Overview
7
7
years of professional experience
Work History
Population Healthcare Specialist/Certified Registered Medical Assistant
Freeman Health System
08.2022 - Current
- Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.
- Managed and updated health records of Number personnel.
- Collaborated with interdisciplinary teams to provide comprehensive patient care, improving overall health outcomes.
- Enhanced patient satisfaction through compassionate care and open communication.
Motor Vehicle Clerk
Cherokee County
10.2020 - 11.2021
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Set appointments with customers based on individual convenience.
- Kept the stations clean and organized by filing papers and documents when needed
- Processed payments for fines and fees, maintained accurate drawers and issued receipts.
- Interacted with customers by phone, email or in-person to provide information.
- Scanned documents to our computer programs and sent them where they were suppose to go
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Teller I
COMMUNITY NATIONAL BANK & TRUST
08.2018 - 10.2020
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Stocked supplies for customers and personal teller station.
- Maintained friendly and professional customer interactions.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Certificate - Medical Assisting
Crowder College
Neosho, MO12.2023
Diploma -
Independence Bible School
Independence, KS05.2018
Skills
- Confidential Data Protection
- Security Awareness
- Data Entry and 10-Key
- Sorting and Filing
- Demographics Information
- Microsoft Office
- Problem Solving
- Organization and Efficiency
- Health and safety
- Patience and understanding
- BLS certification
Additional Information
Timeline
Population Healthcare Specialist/Certified Registered Medical Assistant
Freeman Health System
08.2022 - Current
Motor Vehicle Clerk
Cherokee County
10.2020 - 11.2021
Teller I
COMMUNITY NATIONAL BANK & TRUST
08.2018 - 10.2020
Diploma -
Independence Bible School
Certificate - Medical Assisting
Crowder College
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