Chelsea Scott
Fort Worth,TX
Summary
Accomplished professional with a diverse background spanning delivery, veterinary support, spa front desk , retail, and pet care. Excelled at DoorDash by leveraging advanced planning and safe driving to enhance delivery efficiency. Known for exceptional pet care and fostering client retention, demonstrating both hard and soft skills. Proven ability to improve customer satisfaction and workplace harmony.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Veterinary Receptionist
Bedford Oaks Family Vet
12.2022 - 05.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Spa Receptionist
Hand And Stone
04.2022 - 09.2022
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
Retail Sales Associate
Rainforest Cafe
03.2019 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Pet Care Assistant
Petsuites Alliance
03.2021 - 08.2021
- Increased client retention with consistent follow-ups after appointments or boarding stays to ensure ongoing satisfaction.
- Prevented potential accidents by closely monitoring pet behavior during playtime sessions and intervening when necessary.
- Promoted a positive work environment by actively participating in team meetings, offering support to colleagues, and maintaining open lines of communication.
Education
Certificate - Esthetics
Ogle School
TX04.2022
Basics - High School
Keller Central High School
Keller, TX06.2021
Skills
Safe driver training
Languages
English
Full Professional
Timeline
Delivery Driver
DoorDash
04.2024 - Current
Veterinary Receptionist
Bedford Oaks Family Vet
12.2022 - 05.2024
Spa Receptionist
Hand And Stone
04.2022 - 09.2022
Pet Care Assistant
Petsuites Alliance
03.2021 - 08.2021
Retail Sales Associate
Rainforest Cafe
03.2019 - 02.2022
Certificate - Esthetics
Ogle School
Basics - High School
Keller Central High School
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