Chelsea Simonelli
Herkimer,NY
Summary
Motivated, friendly, reliable service-oriented Bartender and Waitress with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge, alongside with contributing to business growth after many years of building a clientele and bringing guests back
Overview
10
10
years of professional experience
Work History
Bartender
TL Cannon - Applebee's
Herkimer, New York
06.2016 - Current
- Engaged with customers to provide excellent service and recommendations.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink recipes and bar procedures.
- Maintained cleanliness and organization of the bar area and equipment.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Participated in Expert team meetings to discuss goals and objectives set by management.
Waitress
TL Cannon - Applebee's
Herkimer, New York
06.2016 - Current
- Provided exceptional hospitality as server and bartender in fast-paced environment, fostering guest loyalty
- Cultivated strong guest relationships through attentive, personalized service, enhancing overall dining experience
- Accommodated special requests while upholding high service standards.
- Recognized for dedication to creating memorable dining experiences that drive repeat visits.
- Trained new staff on service protocols, ensuring clarity and consistency in service delivery.
- Committed to maintaining high-quality atmosphere through extra hours spent on deep cleaning.
Education
High School Diploma -
Herkimer County Community College
Herkimer, NY06-2016
Skills
- Cocktail preparation
- Cash handling
- POS operation
- Bar sanitation
- Beverage recommendations
- Food presentation
- Draft system maintenance
- Customer service
- Attention to detail
- Staff training
- Strong multitasking
- Time management
- Safe service compliance
- Anticipating guest needs
- Conflict resolution
- Team player attitude
- Highly reliable
- Clear and effective Communication
Timeline
Bartender
TL Cannon - Applebee's
06.2016 - Current
Waitress
TL Cannon - Applebee's
06.2016 - Current
High School Diploma -
Herkimer County Community College