Chelsea Smith

Responsible for driving sales, fostering customer relationships, acquiring new clients, and expanding their presence into new regions by collaborating with various stakeholders to ensure growing pipeline and success.

• Educated on industry trends and best practices by participation in professional development opportunities
• Committed to the organization''s mission through active volunteerism and advocacy efforts.

Assist clients in selecting loan product and terms to meet needs and financial goals for home buying.

• Collaborate with underwriting and processing teams to resolve issues and expedite loan approvals.
• Generate leads through events, social media, leads, etc.

Responsible for building and maintaining client relationships; focusing on corporate building closures and real estate site prep. Presented service options and highlighting unique value proposition.

• Demonstrated empathy and professionalism when assisting clients, particularly during the challenging circumstances of business closures amid the COVID-19 pandemic.
• Collaborated with team members to ensure timely and efficient service delivery, contributing to the company's reputation for reliability and customer satisfaction.

Identified business opportunities and developed customer relationships for Yelp advertising programs in a high-volume outbound call center

• Graduated Yelp Sales Development Program
• Achieved and maintained $30K in monthly sales
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Exceeded sales targets consistently by identifying new business opportunities and maintaining a healthy pipeline