Summary
Overview
Work History
Education
Skills
Timeline
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Christian Norton

Dallas,TX

Summary

Over 4 years of experience in Customer Service, sales, & consulting in the Financial, home healthcare & Wellness space. Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.

Overview

6
6
years of professional experience

Work History

Opportunity Development Representative

Equinix
12.2022 - Current
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Achieved and exceeded monthly and annual sales targets.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.

National Sales Recruiter

Pursuit Sales
01.2022 - 07.2022
  • Negotiated salaries with candidates and provided counter-offers to determine win-win solutions.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Identified potential prospects through referrals, cold calling, job websites and career fairs.
  • Managed 50 candidates throughout hiring process by conducting interviews and background checks and coordinating training.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.

Sales Development Representative

Therabody
03.2021 - 01.2022
  • Conducted sales outreach by communicating with large enterprise ($750m+ annual revenue/Fortune 100) executive level prospects (CFO/COO/Controller) via email/phone/social media
  • Developed, improved, and managed telemarketing/lead nurturing processes by cross referencing prospect information via Salesforce, Salesloft, ZoomInfo, and LinkedIn Sales Navigator
  • Booked registrants for events such as webinars/conferences and meetings for sales/qualifying opportunities
  • Worked closely with Account Executives in formulating the agenda
  • Worked daily to find different leads/additional contacts within prospective companies to assist Pre-Sales and Sales Executives prior to Discovery Calls.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Conducted market research to identify potential opportunities and understand customer needs.

Customer Care Rep.

Independent Financial
08.2017 - 08.2020
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Navigated multiple computer systems and applications to find information.
  • Logged call information and solutions provided into internal database.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.

Education

B.S. Integrative Studies (Psychology, communication & Counseling) -

University of North Texas
Denton, TX
05.2020

Skills

  • Territory Growth
  • Sales Campaigns
  • Outreach Strategies
  • New Business Generation
  • Interpersonal Communication Skills
  • Deal Closing
  • Professional Development
  • Relationship Development
  • Social Media Networking
  • Cold Calling
  • Corrective Actions
  • Selling Techniques

Timeline

Opportunity Development Representative

Equinix
12.2022 - Current

National Sales Recruiter

Pursuit Sales
01.2022 - 07.2022

Sales Development Representative

Therabody
03.2021 - 01.2022

Customer Care Rep.

Independent Financial
08.2017 - 08.2020

B.S. Integrative Studies (Psychology, communication & Counseling) -

University of North Texas

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Christian Norton