Dedicated professional with proven expertise in office administration and patient relations, honed at Alaska Heart & Vascular Institute. Excelled in HIPAA compliance and medical terminology, enhancing patient experience through efficient appointment management and compassionate service. Demonstrated ability to improve team efficiency by supporting colleagues in high-pressure environments, showcasing strong multitasking and interpersonal skills.
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Diligent [Desired Position] with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using [Software] appointment scheduling system to manage over [Number] patients weekly. Organized and accurate in managing patient flow.